BECU
financial institution
Director,PeopleOperations
Neural analysis suggests this role is
optimal for Director candidates.
“Director, People Operations at BECU. Skills: People Operations Strategy, Operational Excellence, Payroll Operations, Leave and Absence Programs, Compliance and Governance, HR Technology and Innovation. Lead People Operations Strategy: Shape and evolve a centralized, scalable People Operations model that delivers efficient, consistent, and high-quality HR services across the organization.. Drive Operational Excellence: Oversee high-volume HR operations through a shared services approach, improvin”
What You'll Achieve.
shape how employees experience HR services across BECU; create a seamless, scalable, and people-centered experience throughout the employee lifecycle; influence operational excellence, compliance, service innovation, and employee satisfaction across the organization; modernize and optimize HR operations through technology, automation, and continuous improvement; empowering high-performing teams to deliver exceptional service; create consistent, efficient, and compliant people processes that support both business goals and employee success; deliver efficient, consistent, and high-quality HR services across the organization; improving the employee experience across the full employee lifecycle while enhancing service delivery, automation, and operational efficiency; strengthen accuracy, compliance, and scalability; creating a consistent, employee-centered experience while serving as an escalation point for complex situations and ensuring alignment with policies, practices, and risk management standards; support multi-state HR operations and align with organizational and regulatory requirements; streamline processes, improve service delivery, reduce operational risk, and support data-driven decision-making; ensure smooth, integrated delivery of employee lifecycle programs and services; support employee growth, encourage performance, and build a culture grounded in accountability, collaboration, continuous learning, and service excellence; support performance conversations, development planning, and employee engagement; support informed business and workforce decisions; support the evolving needs of the organization; make a significant, positive change in BECU’s journey; elevate your career, skills, and future; contributing to the robust technological landscape of BECU; achieve excellence together at BECU
Industry & Context.
problem-solving skills
Requires candidates to be residents of WA, OR, ID, CA, or AZ., If you’re located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week., For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote.
What They're Looking For.
Must Have
8 years of progressive HR experience, including demonstrated leadership in one or more areas of People Operations, Payroll, or Absence Management, 5 years of people leadership experience with demonstrated ability to lead and develop teams, Requires a Bachelor’s degree in a related field or equivalent work and education experience
Nice to Have
Experience leading or operating within a shared services or centralized HR model required, Expert understanding of multi-state HR operations, including payroll and leave regulations required, Proven ability to design and scale operational processes in complex environments required, Experience leveraging HR technology and systems to drive efficiency and service delivery required, Demonstrated ability to influence, lead change, and build alignment across stakeholders required, Experience supporting mergers, integrations, or organizational transformation preferred, Experience with Workday or similar HRIS platforms preferred
What You'll Do.
Lead People Operations Strategy: Shape and evolve a centralized
scalable People Operations model that delivers efficient
and high-quality HR services across the organization.
Drive Operational Excellence: Oversee high-volume HR operations through a shared services approach
improving the employee experience across the full employee lifecycle while enhancing service delivery
and operational efficiency.
Oversee Payroll Operations: Provide strategic leadership for payroll operations by establishing governance
performance standards
and process improvement initiatives that strengthen accuracy
Enhance Leave and Absence Programs: Guide absence and leave management programs with a focus on creating a consistent
employee-centered experience while serving as an escalation point for complex situations and ensuring alignment with policies
and risk management standards.
Strengthen Compliance and Governance: Establish and maintain governance frameworks
and compliance practices that support multi-state HR operations and align with organizational and regulatory requirements.
Champion HR Technology and Innovation: Maximize the use of HR systems and technology solutions
including platforms such as Workday
to streamline processes
improve service delivery
reduce operational risk
and support data-driven decision-making.
Collaborate Across the Organization: Partner with People team colleagues and enterprise stakeholders to ensure smooth
integrated delivery of employee lifecycle programs and services.
Develop and Empower Teams: Provide ongoing coaching
and training to support employee growth
encourage performance
and build a culture grounded in accountability
and service excellence.
Guide Performance and Talent Development: Meet with team members regularly to support performance conversations
and employee engagement.
Deliver Strategic Insights: Provide reporting
and recommendations to senior leadership that support informed business and workforce decisions.
Support Organizational Growth: Contribute to additional initiatives
and responsibilities that support the evolving needs of the organization.
How You'll Work.
Team & Collaboration
Partner with People team colleagues and enterprise stakeholders to ensure smooth, integrated delivery of employee lifecycle programs and services.; Collaborative environment
Communication Scope
communication skills
Full Job Description
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. **_PAY RANGE_** The Target Pay Range for this position is $173,500.00-$211,900.00 annually. The full Pay Range is $135,100.00 - $250,600.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. **_BENEFITS_** – because _**people helping people**_ starts with supporting _**you**_ * **401(k) Company Match (up to 3%)** * **4% annual contribution to your 401(k) by BECU** * Medical, Dental and Vision (family contributions as well) * PTO Program + Exchange Program * Tuition Reimbursement Program * BECU Cares volunteer time off + donation match ** _IMPACT YOU’LL MAKE_****:** As the Director, People Operations, you’ll shape how employees experience HR services across BECU. You’ll lead the strategy, governance, and performance of People Operations, Payroll, and Absence Management, helping create a seamless, scalable, and people-centered experience throughout the employee lifecycle. In this role, your leadership will directly influence operational excellence, compliance, service innovation, and employee satisfaction across the organization.
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