BCBSA

Healthcare

Director,PaymentIntegrity

$0–0k Chicago, Illinois, United States; Washington, District of Columbia, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Payment Integrity at BCBSA. Skills: Payment Integrity, Healthcare claims, Program leadership. Serve as business owner for payment integrity integration. Lead scoping and design for BlueCard PI”

What You'll Achieve.

Strengthen affordability; Ensure competitiveness; Meet national account needs; Drive results over time

Industry & Context.

Healthcare
Problems you'll solve

Solutions-oriented mindset; Data-driven decisions

What They're Looking For.

Must Have

BS or equivalent in Business Administration, Healthcare Administration, Finance or related field, 12+ Years Progressive Experience in healthcare payment integrity and claims operations, Payment Integrity Expertise, Deep knowledge of PI methodologies, Knowledge of claims adjudication systems, Knowledge of controls across Commercial, Medicare Advantage, and FEP lines of business, Demonstrated success leading complex, multi-stakeholder initiatives, Experience managing programs with P&L impact of $100M+, Experience building operational capabilities from concept through execution, Experience with matrix organizational navigation, Ability to influence without direct authority, Background spanning commercial and government programs, Experience with vendor selection, contracting, and performance management, Strategic & Business Acumen, Ability to scope enterprise initiatives, Build business cases with ROI analysis, Translate operational complexity into executive strategy, Data & analytics background, Ability to leverage data for program design and performance measurement, Program Management skills, Track record leading multi-year transformation initiatives, Change management capabilities, Vendor oversight, Exceptional executive communication skills, Ability to present to senior leaders, Ability to facilitate strategic discussions, Ability to serve as trusted advisor, Solutions-orientated mindset, Bias toward action, Ability to balance strategic vision and operational pragmatism

Nice to Have

MS or MBA in Healthcare Administration, Public Health or Business Analytics, Understanding of AI/ML applications in payment integrity, Prior Blue Cross Blue Shield System experience

What You'll Do.

Serve as business owner for payment integrity integration

Lead scoping and design for BlueCard PI

Drive operationalization strategy for BlueCard PI

Manage BlueCard PI operations

Ensure Blue System meets national account PI needs

Identify gaps in National Account PI

Define PI capability requirements for Plans

Oversee PI reporting for national accounts

Advise on PI operational requirements

Advise on program design

Advise on best practices

Ensure PI controls and standards are embedded

Partner with FEP leadership

Monitor FEP PI performance

Advise on PI requirements for FEP

Advise on best practices for FEP

Establish monitoring of PI performance

Identify FEP improvement opportunities

Recommend FEP improvement opportunities

Partner with contracted pharmacy vendor(s)

Ensure reporting to OPM and CMS

Lead Payment Integrity workgroup

Align Blue System around PI priorities

Facilitate strategic planning

Facilitate information sharing

Facilitate consensus-building

Evaluate emerging market trends

Translate trends into recommendations

Partner on strategic issues

Ensure PI priorities are reflected

Represent BCBSA in industry forums

Keep pace with evolving PI landscape

How You'll Work.

Team & Collaboration

Partnership with BCBSA business leaders; Partnership with BCBS Plan leaders; Stakeholder alignment; Cross-organization initiatives; System navigator

Communication Scope

Executive communication; Present to senior leaders; Facilitate discussions; Serve as trusted advisor

Process & Methodology

Program management, Strategic planning, Roadmap development, Change management, Vendor oversight

Full Job Description

The Director, Payment Integrity serves as BCBSA's enterprise leader for advancing a System-wide payment integrity strategy that strengthens affordability across the Blue Cross Blue Shield System. This role is responsible for scoping, planning, and driving strategic PI initiatives in close partnership with BCBSA business leaders for Commercial Markets, Government Markets, and FEP, as well as BCBS Plan PI and business leaders. The role brings deep subject matter expertise, executive presence, and a solutions-oriented mindset to ensure the Blues remain competitive across all lines of business in their payment integrity capabilities. BlueCard Payment Integrity Program * Serve as the business owner for BCBSA’s effort to integrate payment integrity into BlueCard claims processing a significant and complex initiative spanning strategy through operations. * Lead the scoping and design effort to define what PI within BlueCard needs to look like. * Drive the operationalization strategy, including Plan engagement and change management across the System. * Own the build-out and eventual ongoing management of BlueCard PI operations at BCBSA. National Accounts Payment Integrity * Serve as the accountable leader for ensuring the Blue System meets the payment integrity needs of national accounts, with a focus on hosted PI requirements and performance. * Identify gaps in the current National Account space to develop future state roadmap. * Define and maintain PI capability requirements for BCBS Plans in support of hosted national account business. * Oversee PI reporting for national accounts and ensure Plans are meeting established requirements. * Serve as a thought partner and System navigator when new PI challenges emerge, helping to formulate the Blue System’s response given its unique construct (e.g., developing the System’s approach to audit vendor activity) Government Markets — FEP Medicare Advantage Wrap * Serve as the PI subject matter expert advising Government Markets as i

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