ServiceNow
Tech / AI / Software
Director,PartnerSolutionConsulting-APAC
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“Director, Partner Solution Consulting - APAC at ServiceNow. Skills: Partner Solution Consulting, pre-sales execution, strategic co-innovation, AI-first solutions, technical excellence, revenue growth. Lead Partner Solution Consulting for APAC, transforming how our partner ecosystem delivers AI-first solutions through exceptional pre-sales execution and strategic co-innovation.. Build and scale a team of solution architects who drive revenue through technical excellence while building reusable ca”
What You'll Achieve.
Drive revenue through technical excellence; Compound partner success across the region; Maximize business impact; Accelerate deal closure; Expand NNACV; Convert technical capabilities into qualified pipeline and strategic customer engagements; Strengthen ServiceNow positioning; Accelerate partner-sourced revenue; Increase partner self-sufficiency and solution quality; Deliver measurable business outcomes through people development; Partner satisfaction; Revenue outcomes
Industry & Context.
What They're Looking For.
Must Have
15+ years building or leading pre-sales, solution consulting, or professional services organizations with demonstrated success in partner ecosystem contexts, 10+ years second-line leadership building and scaling front-line teams across diverse geographies with coaching and talent development capabilities, Deep technical expertise in enterprise platforms, cloud architectures, and AI/ML technologies with ability to engage credibly in complex solution discussions and translate capabilities into business value, Extensive experience with Global SIs, Regional Partners, Managed Services Providers, and Technology Partners, understanding their business models, GTM motions, and co-innovation requirements, Proven track record driving revenue growth through partner channels with measurable pipeline generation, deal velocity improvement, and win rate impact, Executive presence and communication skills engaging C-level stakeholders, presenting to large audiences, and building strategic relationships across organizational boundaries, Deep understanding of APAC market dynamics, cultural nuances, and business practices with ability to operate effectively across the region's diverse markets, Structured, organized leadership style with focus on team enablement, clear goal-setting, and delivering measurable business outcomes through people development
What You'll Do.
Lead Partner Solution Consulting for APAC
transforming how our partner ecosystem delivers AI-first solutions through exceptional pre-sales execution and strategic co-innovation.
Build and scale a team of solution architects who drive revenue through technical excellence while building reusable capabilities that compound partner success across the region.
Balance operational pre-sales excellence—supporting partners with technical discovery
and deal acceleration—with strategic capability building through reference architectures
validated accelerators
and AI-led co-innovation.
Lead Partner Solutions Advisors
AI Solution Architects
and other roles as needed in support of Global SIs
Managed Services Providers
Shape how the world's leading enterprises adopt AI-powered workflow platforms through our partner ecosystem.
Build the pre-sales excellence and strategic capabilities that make ServiceNow the workflow engine of the enterprise AI market.
Architect an ecosystem that transforms how work gets done across one of the world's most dynamic regions.
Lead high-performing pre-sales team in supporting partner-led opportunities with technical discovery
architectural validation
and competitive positioning that accelerates deal closure and expands NNACV.
Drive executive briefings
and solution workshops that convert technical capabilities into qualified pipeline and strategic customer engagements.
Deploy team strategically across high-value opportunities
balancing immediate deal support with long-term partner capability building to maximize business impact.
Ensure partners experience responsive
world-class technical support that strengthens ServiceNow positioning and accelerates partner-sourced revenue.
Drive AI-first co-innovation at scale
orchestrating reference architecture development
validated accelerator creation
and industry-specific solution standardization with APAC partners.
Build strategic relationships with partner C-suite (CAIO
CTO) to shape practice investments
and ServiceNow platform adoption roadmaps.
Accelerate partner maturity through targeted enablement
and capability-building programs that increase self-sufficiency and solution quality.
Establish APAC as a center of excellence for industry-specific partner solutions
leveraging regional market dynamics and vertical strengths.
and develop diverse team of solution architects
establishing clear career paths
and talent pipelines to support regional growth.
Translate GPC strategy into actionable APAC execution plans
maintaining alignment with Partner Management
and cross-functional stakeholders.
Drive operational efficiency through disciplined resource allocation
AI-leveraged automation
and clear responsibility frameworks that eliminate friction and optimize collaboration.
Manage team performance
strategic fund allocation
and business metrics with accountability for partner satisfaction and revenue outcomes.
How You'll Work.
Team & Collaboration
Aligning with Partner Management, Sales leadership, and cross-functional stakeholders.; Optimizing collaboration through clear responsibility frameworks.
Communication Scope
Executive presence and communication skills engaging C-level stakeholders; presenting to large audiences
Process & Methodology
Translating GPC strategy into actionable APAC execution plans, Disciplined resource allocation
Full Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow is changing how people work through AI-powered workflow solutions that help enterprises operate faster and scale smarter. We're disruptive, passionate about our product, and committed to customer success. A career at ServiceNow means challenging yourself to be better every day. The Opportunity Lead Partner Solution Consulting for APAC, transforming how our partner ecosystem delivers AI-first solutions through exceptional pre-sales execution and strategic co-innovation. You'll build and scale a team of solution architects who drive revenue through technical excellence while building reusable capabilities that compound partner success across the region. This role balances operational pre-sales excellence—supporting partners with technical discovery, solution validation, and deal acceleration—with strategic capability building through reference architectures, validated accelerators, and AI-led co-innovation. You'll lead Partner Solutions Advisors, AI Solution Architects, and other roles as needed in support of Global SIs, Regional Partners, Managed Services Providers, Hyperscalers, and Tech Partners. Shape how the world's leading enterprises adopt AI-powered workflow platforms through our partner ecosystem. Build the pre-sales excellence and strategic capabilities that make ServiceNow the workflow engine of the enterprise AI market. This is an opportunity to architect an ec
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