Company
Director,Operations
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optimal for Director candidates.
“Director, Operations. Skills: Operations management, Property management, Capital planning, Budget management. Develop 5-year capital plan. Oversee Preventative Maintenance”
What You'll Achieve.
maximizing the customers shopping experience; tenant sales; asset preservation and enhancement; minimize costs while maintaining a comfortable and safe shopping experience
Industry & Context.
Respond rapidly to any operational issues uncovered; Effectively manage negative financial variances to overcome or minimize loss; Prioritize capital projects to reflect critical needs and affordability; identification and elimination of any safely hazards; Resolve escalated customer complaints
Ability to lift and carry up to 50 pounds
What They're Looking For.
Must Have
Minimum 5 years of prior Operations, Facilities or Property Management experience, Working knowledge of maintenance and operational functions, Ability to read and understand blueprints, CAD drawings and other schematics, Meets commitments - produces accurate work, Solution oriented and results driven, Basic to moderate computer skills (email, excel, word, online order systems etc.), Valid Driver’s License, Ability to lift and carry up to 50 pounds
Nice to Have
Working knowledge of maintenance and operational functions strongly preferred
What You'll Do.
Develop 5-year capital plan
Oversee Preventative Maintenance
Ensure property safety systems are up to code
Conduct daily walk-through’s of the property
Assist in management of procurement
Manage Property Operating expenses
Conduct regular property inspections
Manage the work process for capital projects
Manage preventative maintenance program
Manage relationships with third party contracted services
Co-manage Construction activities
Maintain a safe environment
Lead maintenance staff
Read and interpret engineering drawings
Assist General Manager with maximizing margin
Performs Condition Assessments
Ensure information within capital database is accurate
Complete timely review and processing of vendor invoices
Implement the energy plan
Prepare and oversee operational budgets
Provide leadership and guidance to staff
Fulfill Manager-on-Duty rotation
Provide operations support for special events
Contribute to strategic plan
Complete required reports
Assist General Manager with Emergency Management Plan
Oversee operations in a crisis situation
Resolve escalated customer complaints
Work with security and local officials
Establish relationships with civic leaders
How You'll Work.
Team & Collaboration
Co-manage Construction activities with the corporate Development team; Lead maintenance staff in work assignments and training; Assist in maintenance staff performance reviews; Provide leadership and guidance to the Center staff; Assist the General Manager; Work with security and local officials; Establish relationships and may frequently interact with key civic leaders
Process & Methodology
Manage the work process for both capital projects and ongoing services, developing scope of work, request for proposal, evaluating contractor submissionsids, developing service agreements, overseeing contracted work, work inspections, project close-out
Full Job Description
**Job Location:** Newport Centre **PRIMARY PURPOSE:** The Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams. **PRINCIPAL RESPONSIBILITIES:** _The successful candidate’s responsibilities will include, but not be limited to:_ * Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans * Oversees Preventative Maintenance of equipment and record keeping/related logs * Ensures property safety systems are up to code, maintained and inspected * Conduct daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections * Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget * Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget * Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability * Manage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and r
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