Company

Director,Operations

$94–176k Burlington, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Operations. Develop 5-year capital plan. Oversees Preventative Maintenance of equipment”

Industry & Context.

Problems you'll solve

Solution oriented; Respond rapidly to any operational issues uncovered; Effectively manage negative financial variances to overcome or minimize loss; Prioritize capital projects to reflect critical needs and affordability; Resolve escalated customer complaints

Eligibility Requirements

Ability to lift and carry up to 50 pounds

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience, Minimum 5 years of prior Operations, Facilities or Property Management experience, Working knowledge of maintenance and operational functions, Ability to read and understand blue prints, CAD drawings and other schematics, Meets commitments - produces accurate work, Solution oriented and results driven, Basic to moderate computer skills (email, excel, word, online order systems etc.), Valid Driver’s License, Ability to lift and carry up to 50 pounds

Nice to Have

Working knowledge of maintenance and operational functions strongly preferred

What You'll Do.

Develop 5-year capital plan

Oversees Preventative Maintenance of equipment

Ensures property safety systems are up to code

Conduct daily walk-through’s of the property

Assist in the management of procurement

Manage Property Operating expenses within or below budget

Conduct regular property inspections

Manage the work process for capital projects

Manage preventative maintenance program

Manage relationships with third party contracted services

Co-manage Construction activities

Maintain a safe environment

Lead maintenance staff in work assignments

Read and interpret engineering drawings

Assist General Manager with maximizing margin

Performs Condition Assessments

Ensure information contained within the capital database is accurate

Complete timely review and processing of vendor invoices

Implement the energy plan

Prepare and oversee operational budgets

Provide leadership and guidance to staff

Fulfill Manager-on-Duty rotation

Provide operations support for special events

Contribute to the preparation of strategic plan

Complete required weekly

monthly and quarterly reports

Assist the General Manager with Emergency Management Plan

Oversee operations in a crisis situation

Resolve escalated customer complaints

Work with security and local officials

Establish relationships with key civic leaders

How You'll Work.

Team & Collaboration

cross-functional coordination; vendor/stakeholder management; Co-manage Construction activities with the corporate Development team; Manage relationships with third party contracted services providers; Lead maintenance staff in work assignments and training; Assist General Manager with maximizing margin of profit centers; Provide leadership and guidance to the Center staff; Assist the General Manager in the management of the Comprehensive Emergency Management Plan; Work with security and local officials; Establish relationships and may frequently interact with key civic leaders

Process & Methodology

Develop 5-year capital plan, Manage the work process for both capital projects and ongoing services, Co-manage Construction activities, Contribute to the preparation and annual update of the Center’s five year strategic plan

Full Job Description

**Job Location:** Burlington Mall **PRIMARY PURPOSE:** The Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams. **PRINCIPAL RESPONSIBILITIES:** _The successful candidate’s responsibilities will include, but not be limited to:_ * Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans * Oversees Preventative Maintenance of equipment and record keeping/related logs * Ensures property safety systems are up to code, maintained and inspected * Conduct daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections * Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget * Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget * Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability * Manage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and

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