RR Donnelley
Logistics
Director-Operations
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“Director - Operations at RR Donnelley. Skills: Operations management, Process improvement, Cross-functional leadership. Oversee daily operations. Develop and implement operational strategies”
What You'll Achieve.
Improve operational efficiency; Achieve strategic objectives; Optimize resource utilization; Enhance vendor performance; Meet performance targets
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years of experience in operations management, Bachelor's degree in a relevant field, Experience with process improvement methodologies, Proven track record of managing cross-functional teams, Experience in resource planning and allocation, Experience in vendor and stakeholder management
Nice to Have
Master's degree in Business Administration or related field, Experience in a specific industry (e.g., manufacturing, logistics, technology), Certification in Lean Six Sigma or similar
What You'll Do.
Oversee daily operations
Develop and implement operational strategies
Manage operational budgets
Monitor and analyze operational metrics
Drive continuous improvement initiatives
Ensure efficient resource allocation
Manage relationships with vendors
Coordinate with cross-functional teams
Develop and maintain operational policies
Report on operational performance
How You'll Work.
Team & Collaboration
Cross-functional teams; External vendors; Internal stakeholders
Communication Scope
Performance reporting
Process & Methodology
Process improvement methodologies
Full Job Description
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Plans, directs, and manages the activities and personnel engaged in facility operations by implementing strategies to manage departmental operations; assist in developing a operations staff of first line supervisors; implementing strategies to manage the delivery of operations services that exceed customer expectations with minimal shrinkage; developing support operations, supporting equipment and personnel; analyzing customer satisfaction surveys; assist in evaluation of new automated facility operations management systems and enhancement of existing systems; managing operations budgets and contributing to the total team effort. Responsibilities: * Lead, coach, mentor and inspire others to achieve optimum results by demonstrating role model behavior on a consistent basis in all that is said and done * Implement strategies to manage the timely delivery of all operations services in and under all circumstances; initiate customer and/or vendor meetings to ensure understanding of facility operations priorities and to identify shortfalls that could impact departmental mission; establish review of new customer facility operations standards and identify plan for implementation of new and/or revised policies and/or procedures to meet and exceed customer expectations * Manage facility operations continuous improvement goals by reviewing direct reports performance as well as monitoring current year performance * Lead intra-departmen
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