Director,OfficeServices

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Director of Office Services** **Company Overview** JLL is seeking an experienced workplace services leader to transform and professionalize a multi-site office operations platform for a key client. **Position Summary** The Director of Office Services is responsible for leading a comprehensive office services platform across the client's offices and support locations. This director-level position will oversee mailroom and package operations, office supplies, employee amenities, and service standards while creating a more professional, secure, technology-enabled, and cost-efficient operating model. The role is critical as the client transitions from current mailroom and office support practices toward a centralized hub-and-distribution model. **Key Responsibilities** **Office Services Leadership** * Lead day-to-day office services across multiple client locations, including mailroom, package handling, office supplies, employee amenities, and general office support * Establish consistent office service standards across all locations, including coverage models, escalation protocols, service expectations, and quality control * Manage a small internal team and coordinate with third-party vendors to ensure reliable, professional, and consistent service delivery **Mailroom and Package Operations** * Oversee all inbound and outbound mail and package operations, including receipt, scanning, notification, pickup, deliv