Company
Technology
DirectorofWholesaleStrategy&Operations
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“Director of Wholesale Strategy & Operations. Skills: Wholesale strategy, Operations management, Cross-functional leadership, Process improvement. Lead cross-functional strategic initiatives. Serve as operational lead”
What You'll Achieve.
Improve forecast accuracy; Improve operational performance; Improve organizational efficiency; Enable future growth
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
10+ years experience, Experience managing forecasting, Experience managing operational planning, Experience managing KPI development, Experience managing business performance analysis, Experience supporting retailer operations, Experience supporting wholesale planning, Experience supporting commercial operations, Experience supporting go-to-market execution, Experience influencing senior stakeholders, Experience driving alignment, Exceptional organizational skills, Exceptional program management skills, Ability to manage multiple initiatives, Advanced proficiency in Excel/Google Sheets, Familiarity with BI/data tools, Experience leveraging AI tools, Experience leveraging automation
Nice to Have
Experience managing and developing team members
What You'll Do.
Lead cross-functional strategic initiatives
Serve as operational lead
Manage stakeholder communication
Manage execution against objectives
Own wholesale forecasting processes
Evolve wholesale forecasting processes
Partner with Sales and Operations
Assess retailer-level demand forecasts
Identify risks and opportunities
Improve forecast accuracy
Develop scalable reporting frameworks
Develop executive-level business reviews
Monitor wholesale operational performance
Improve wholesale operational performance
Surface gaps against KPIs/OKRs
Drive corrective action plans
Oversee retailer returns reporting
Oversee retailer returns analysis
Identify operational inefficiencies
Identify opportunities for process improvement
Support complex contract negotiations
Support retailer onboarding initiatives
Coordinate with Legal
Represent Wholesale organization
Evaluate operational readiness
Evaluate compliance requirements
Evaluate go-live feasibility
Establish scalable operational processes
Establish governance frameworks
Improve organizational efficiency
Leverage data tooling
Improve business intelligence
Improve operational workflows
Improve forecasting accuracy
Improve decision-making
Influence senior leadership
Tell stories with data
Support business planning
Support prioritization
Build cross-functional relationships
Operate as trusted partner
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales, Operations, Finance, Legal, Compliance, Analytics, Marketing; Senior leadership; Commercial and operational teams
Communication Scope
Executive storytelling; Presenting to leadership
Process & Methodology
Program management
Full Job Description
## RESPONSIBILITIES Lead and drive cross-functional strategic initiatives across WHOOP’s wholesale and retail business, ensuring alignment across Sales, Operations, Finance, Legal, Compliance, Analytics, and Marketing teams Serve as the operational lead for key commercial programs, managing timelines, dependencies, stakeholder communication, and execution against business objectives Own and evolve wholesale forecasting processes, partnering closely with Sales and Operations to assess retailer-level demand forecasts, identify risks and opportunities, and improve forecast accuracy Develop scalable reporting frameworks and executive-level business reviews across retailer performance, operational KPIs, returns trends, and commercial health metrics Partner with Operations to monitor and improve wholesale operational performance, surfacing gaps against KPIs/OKRs and driving corrective action plans where necessary Oversee retailer returns reporting and analysis across regions, identifying trends, operational inefficiencies, and opportunities for process improvement Support complex contract negotiations and retailer onboarding initiatives by coordinating closely with Legal, Finance, Operations, and Compliance teams Represent the Wholesale organization in new market expansion and retail launch discussions, helping evaluate operational readiness, compliance requirements, timelines, and go-live feasibility Establish scalable operational processes and governance frameworks that improve organizational efficiency and enable future growth Leverage AI, automation, and data tooling to improve business intelligence, operational workflows, forecasting accuracy, and decision-making capabilities Influence senior leadership through clear communication, data-driven storytelling, and strategic recommendations that support business planning and prioritization Build strong cross-functional relationships and operate as a trusted partner across commercial and operational teams ## QUALIFICATION
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