Company

Technology

DirectorofWholesaleStrategy&Operations

$225–325k ~AI est. Boston, Massachusetts, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director of Wholesale Strategy & Operations. Skills: Wholesale strategy, Operations management, Cross-functional leadership, Process improvement. Lead cross-functional strategic initiatives. Serve as operational lead”

What You'll Achieve.

Improve forecast accuracy; Improve operational performance; Improve organizational efficiency; Enable future growth

Industry & Context.

Technology
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

10+ years experience, Experience managing forecasting, Experience managing operational planning, Experience managing KPI development, Experience managing business performance analysis, Experience supporting retailer operations, Experience supporting wholesale planning, Experience supporting commercial operations, Experience supporting go-to-market execution, Experience influencing senior stakeholders, Experience driving alignment, Exceptional organizational skills, Exceptional program management skills, Ability to manage multiple initiatives, Advanced proficiency in Excel/Google Sheets, Familiarity with BI/data tools, Experience leveraging AI tools, Experience leveraging automation

Nice to Have

Experience managing and developing team members

What You'll Do.

Lead cross-functional strategic initiatives

Serve as operational lead

Manage stakeholder communication

Manage execution against objectives

Own wholesale forecasting processes

Evolve wholesale forecasting processes

Partner with Sales and Operations

Assess retailer-level demand forecasts

Identify risks and opportunities

Improve forecast accuracy

Develop scalable reporting frameworks

Develop executive-level business reviews

Monitor wholesale operational performance

Improve wholesale operational performance

Surface gaps against KPIs/OKRs

Drive corrective action plans

Oversee retailer returns reporting

Oversee retailer returns analysis

Identify operational inefficiencies

Identify opportunities for process improvement

Support complex contract negotiations

Support retailer onboarding initiatives

Coordinate with Legal

Represent Wholesale organization

Evaluate operational readiness

Evaluate compliance requirements

Evaluate go-live feasibility

Establish scalable operational processes

Establish governance frameworks

Improve organizational efficiency

Leverage data tooling

Improve business intelligence

Improve operational workflows

Improve forecasting accuracy

Improve decision-making

Influence senior leadership

Tell stories with data

Support business planning

Support prioritization

Build cross-functional relationships

Operate as trusted partner

How You'll Work.

Team & Collaboration

Cross-functional teams; Sales, Operations, Finance, Legal, Compliance, Analytics, Marketing; Senior leadership; Commercial and operational teams

Communication Scope

Executive storytelling; Presenting to leadership

Process & Methodology

Program management

Full Job Description

## RESPONSIBILITIES Lead and drive cross-functional strategic initiatives across WHOOP’s wholesale and retail business, ensuring alignment across Sales, Operations, Finance, Legal, Compliance, Analytics, and Marketing teams Serve as the operational lead for key commercial programs, managing timelines, dependencies, stakeholder communication, and execution against business objectives Own and evolve wholesale forecasting processes, partnering closely with Sales and Operations to assess retailer-level demand forecasts, identify risks and opportunities, and improve forecast accuracy Develop scalable reporting frameworks and executive-level business reviews across retailer performance, operational KPIs, returns trends, and commercial health metrics Partner with Operations to monitor and improve wholesale operational performance, surfacing gaps against KPIs/OKRs and driving corrective action plans where necessary Oversee retailer returns reporting and analysis across regions, identifying trends, operational inefficiencies, and opportunities for process improvement Support complex contract negotiations and retailer onboarding initiatives by coordinating closely with Legal, Finance, Operations, and Compliance teams Represent the Wholesale organization in new market expansion and retail launch discussions, helping evaluate operational readiness, compliance requirements, timelines, and go-live feasibility Establish scalable operational processes and governance frameworks that improve organizational efficiency and enable future growth Leverage AI, automation, and data tooling to improve business intelligence, operational workflows, forecasting accuracy, and decision-making capabilities Influence senior leadership through clear communication, data-driven storytelling, and strategic recommendations that support business planning and prioritization Build strong cross-functional relationships and operate as a trusted partner across commercial and operational teams ## QUALIFICATION

Free ATS check

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