WHOOP
Technology
DirectorofWholesaleStrategy&Operations
Neural analysis suggests this role is
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“Director of Wholesale Strategy & Operations at WHOOP. Skills: Wholesale strategy, Operations optimization, Cross-functional leadership. Lead strategic initiatives. Drive strategic initiatives”
What You'll Achieve.
Position for scalable growth; Improve organizational efficiency; Enable future growth
Industry & Context.
Structured problem solver
What They're Looking For.
Must Have
10+ years experience, Proven experience leading initiatives, Analytical and financial acumen, Experience managing forecasting, Experience supporting retailer operations, Demonstrated ability to influence, Exceptional organizational skills, Program management skills, Communication capabilities, Executive storytelling capabilities, Advanced proficiency in Excel/Google Sheets, Experience leveraging AI tools
Nice to Have
Experience managing team members
What You'll Do.
Lead strategic initiatives
Drive strategic initiatives
Serve as operational lead
Manage stakeholder communication
Own forecasting processes
Evolve forecasting processes
Assess retailer demand
Identify opportunities
Improve forecast accuracy
Develop reporting frameworks
Develop executive reviews
Monitor operational performance
Improve operational performance
Surface gaps against KPIs
Drive corrective action
Oversee retailer returns
Analyze retailer returns
Identify inefficiencies
Identify opportunities for improvement
Support contract negotiations
Support retailer onboarding
Coordinate with teams
Represent Wholesale organization
Evaluate operational readiness
Evaluate compliance requirements
Establish operational processes
Establish governance frameworks
Improve organizational efficiency
Leverage data tooling
Improve business intelligence
Improve operational workflows
Improve decision-making
Influence senior leadership
Build cross-functional relationships
Operate as trusted partner
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Across Sales teams; Across Operations teams; Across Finance teams; Across Legal teams; Across Compliance teams; Across Analytics teams; Across Marketing teams; With commercial teams
Communication Scope
Executive storytelling; Data-driven storytelling; Presenting to leadership
Process & Methodology
Program management
Full Job Description
WHOOP is seeking a highly analytical, operationally rigorous, and strategic Director of Wholesale Strategy & Operations to help scale and optimize our global retail and wholesale business. This highly cross-functional leadership role will serve as a key operational partner to the Wholesale Sales & Marketing organization, driving strategic initiatives, forecasting processes, operational performance management, and cross-functional execution across multiple retail channels and international markets. This individual will act as connective tissue across Sales, Operations, Finance, Compliance, Legal, Analytics, and Marketing — ensuring complex initiatives are executed efficiently, risks are proactively managed, and the wholesale business is positioned for scalable growth. The ideal candidate is a structured problem solver, exceptional communicator, and highly effective cross-functional operator who thrives in fast-paced, ambiguous environments. They combine strong analytical capabilities with operational leadership and are comfortable influencing stakeholders across all levels of the organization. RESPONSIBILITIES: - - Lead and drive cross-functional strategic initiatives across WHOOP’s wholesale and retail business, ensuring alignment across Sales, Operations, Finance, Legal, Compliance, Analytics, and Marketing teams - Serve as the operational lead for key commercial programs, managing timelines, dependencies, stakeholder communication, and execution against business objectives - Own and evolve wholesale forecasting processes, partnering closely with Sales and Operations to assess retailer-level demand forecasts, identify risks and opportunities, and improve forecast accuracy - Develop scalable reporting frameworks and executive-level business reviews across retailer performance, operational KPIs, returns trends, and commercial health metrics - Partner with Operations to monitor and improve wholesale operational performance, surfacing gaps against KPIs/OKRs and driving
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