Company
Manufacturing
DirectorofTechnology&Innovation
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“Director of Technology & Innovation. Skills: Technology strategy, Innovation integration, Cybersecurity, IT infrastructure. Defend enterprise's digital perimeter. Defend internal data assets”
What You'll Achieve.
Achieve zero unauthorized breaches; Achieve zero data exfiltration; Maintain 99.9% system availability; Deploy two profitable differentiators per year; Achieve 100% SOP-FIN compliance; Maintain audit-defensible logs; Enforce IT governance policies
Industry & Context.
What They're Looking For.
Must Have
5+ years of experience in IT or Systems Management, Experience within the Mechanical, Plumbing, Refrigeration trades, Proven ability to manage high-level software ecosystems, Proven ability to manage physical hardware/networking infrastructure, Track record of implementing technology for increased sales, Track record of implementing technology for improved customer retention, Track record of implementing technology for operational savings, Translate technical jargon into clear business value, Provide simple how-to guidance for field personnel
What You'll Do.
Defend enterprise's digital perimeter
Defend internal data assets
Implement cybersecurity controls
Protect financial data
Protect customer records
Protect operational systems
Manage firewall configurations
Manage endpoint protection software
Execute vulnerability scanning
Implement email security
Implement anti-phishing protocols
Enforce data encryption standards
Conduct risk assessments for vendors
Document incident response
Leverage technology for USP
Research industry-specific technologies
Integrate client-facing tools
Integrate IoT monitoring
Integrate automated reporting
Collaborate with Sales
Collaborate with Operations
Monitor market trends
Maintain network systems
Maintain server systems
Maintain cloud systems
Maintain workstation systems
Maintain mobile device systems
Maintain communication systems
Manage network performance
Manage server hosting
Manage endpoint devices
Manage field technician mobile devices
Plan hardware lifecycle replacement
Govern user provisioning
Govern user deactivation
Align with HR controls
Provision role-based access
Deactivate access immediately
Enforce multi-factor authentication
Conduct access audits
Remove dormant accounts
Document access approvals
Develop IT governance documentation
Maintain IT security policy
Enforce acceptable use policy
Document disaster recovery plan
Maintain data retention controls
Track IT asset inventory
Maintain audit readiness documentation
How You'll Work.
Team & Collaboration
Collaborate with Sales; Collaborate with Operations
Communication Scope
Translate technical jargon; Provide guidance
Full Job Description
## Description The Director of Technology & Innovation is a dual-focus role designed to bridge the gap between traditional IT infrastructure and market-leading service delivery. Beyond maintaining the internal stability of our network and software systems, this individual will act as a strategic partner in defining our Unique Selling Proposition (USP). This role ensures that: ERP (accounting, dispatch, work order lifecycle, AR/AP, reporting) operates securely and accurately. System access aligns with Human Resources onboarding and clearance controls. Recruitment, screening, and employment governance systems remain protected. Departmental systems across Operations, Finance, Sales, and Human Resources function within documented authority boundaries. Financial measurement and internal control integrity are preserved. Our field technicians, estimators, and project managers have the most advanced tools available, while simultaneously vetting and implementing client-facing technologies—such as advanced building automation, IoT monitoring, and integrated service platforms—that set us apart from the competition. The Director of Technology and Innovation governs infrastructure, cybersecurity, ERP configuration controls, data integrity, vendor management, and disaster recovery planning. Primary Outcomes Cyber-Resilience: Zero unauthorized system breaches or unmitigated data exfiltration events. System Availability: 99.9% availability of core ERP and field communication platforms. Innovation Integration: Successful deployment of at least two profitable revenue-enhancing technological differentiators per fiscal year. Compliance: 100% adherence to SOP-FIN-400 series and related financial data controls. Audit Readiness: Maintenance of an audit-defensible log of all security patches, vulnerability scans, and vendor risk assessments. Enforced IT governance policies aligned with internal control requirements. Other IT and software duties as required. ## Core Responsibilities .
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