DirectorofStrategicAccountManagement

# **_Job Description_** **Welcome to AMN Healthcare — Where Talent Meets Purpose** Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. **Why AMN Healthcare? Because Excellence Is Our Standard:** * Named to _Becker’s Top 150 Places to Work in Healthcare_ — three years running. * Consistently ranked among _SIA’s Largest Staffing Firms in America_. * Honored with _Modern Healthcare’s Innovators Award_ for driving change through innovation. * Proud holder of _The Joint Commission’s Gold Seal of Approval for Staffing Companies_ since 2006. # # **Job Summary** The**Director, Strategic Account Management** –**Language Services** leads a team of Strategic Account Managers responsible for managing and growing enterprise healthcare client relationships. This role blends strategic account leadership with hands-on execution, driving client performance, retention, contract renewals, and revenue expansion across complex accounts. The Director is accountable for strengthening client engagement, expanding share of wallet, and ensuring language services programs deliver measurable business value while meeting performance and growth targets. ## **Key Responsibilities** ### **Client Strategy, Performance & Growth** * Own and grow strategic client relationships, ensuring high levels of client satisfaction, retention, and revenue expansion * Lead Quarterly Business Reviews (QBRs), presenting performance data, insights, and growth opportunities to executive stakeholders * Develop and execute account growth strategies, including market penetration, share of wallet, and expansion of language services solutions * Build relationships with C-suite and senior client leaders, navigating complex, ambiguous situations to drive outcomes * Serve as an escalation poin