ASAPP

Customer Experience

DirectorofSolutionsEngineering

$220–230k New York, New York, United States; Toronto, Ontario, Canada; Denver, Colorado, United States; Cayman Islands FULL TIME
The Brief

“Director of Solutions Engineering at ASAPP. Skills: Solutions Engineering, Team Leadership, Enterprise Deals, Applied AI. Support strategic deals. Lead discovery, demos, architecture deep-dives, and POCs”

What You'll Achieve.

Win the next ten deals; Scale the pre-sales function; Deliver in weeks, not quarters

Industry & Context.

Customer Experience

What They're Looking For.

Must Have

10+ years in Solution / Sales Engineering, 5+ leading SE teams, Track record of winning large enterprise deals in CX, contact center, AI/ML, or enterprise SaaS, Genuine technical depth, Executive presence with CIOs, CTOs, Heads of CX, Willingness to be hands-on in a demo, Builder’s instincts

What You'll Do.

Support strategic deals

architecture deep-dives

Set standard for technical storytelling

Own the technical win

Partner with Sales Leadership

Translate capabilities into outcomes

Engineer repeatability

reference architectures

Convert signals into product input

forecasting inputs and capacity planning

How You'll Work.

Team & Collaboration

Partner with Sales Leadership on deal strategy; Close the loop with Product; Set Implementation up to deliver

Communication Scope

Technical Storytelling; Executive presence

Free ATS check

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