Lumafield

Customer Success

DirectorofRegulatoryCompliance&ValidationStrategy

$160–190k Cambridge, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director of Regulatory Compliance & Validation Strategy at Lumafield. Skills: Quality Management Systems, Regulatory Compliance, Customer Validation, Audits. Own the QMS. Design QMS”

Industry & Context.

Customer Success
Problems you'll solve

Data-driven insights

What They're Looking For.

Must Have

10+ years of experience, Manage quality systems, ISO 9001 implementation, ISO 17025 implementation, 21 CFR Part 11, Computer Systems Validation, IQ/OQ/PQ, Adapt Lumafield SOPs, Satisfy customer requirements, Translate quality requirements

Nice to Have

Lead Auditor experience, ASQ CQA / CQE certification, FDA 21 CFR Part 820, EU MDR, IATF 16949, AS9100, NADCAP, Industrial CT experience, CMM experience, Dimensional metrology systems, GD&T workflows, Standing up calibration lab, ISO/IEC 17025 scope, Support regulatory filings, Statistical process control, Test method validation/MSA, CAPA, NCMR, PPAP, FAI, Fast-growing hardware/software company

What You'll Do.

Lead compliance initiatives

Prepare for certifications

Demonstrate system robustness

Provide technical documentation

Deliver validated solution

Advise on validated solution

Manage external audits

Manage internal audits

Drive continuous improvement

How You'll Work.

Team & Collaboration

Partner with engineering; Partner with product; Partner with customer success; Partner with sales; Work cross-functionally

Communication Scope

Present system validations

Full Job Description

## What you'll do Own the QMS: Design, implement, and maintain a unified QMS that covers the full scope of Lumafield’s operations, ensuring scalability and adherence to international quality standards. Lead Compliance Initiatives: Lead Lumafield’s compliance program against ISO 9001 (general QMS) and ISO/IEC 17025 (metrology and calibration), and prepare the company for additional certifications as the business expands. Customer Validation: Work directly with enterprise customers to demonstrate the robustness of Lumafield’s systems, providing technical documentation and assurance for their validation processes. Deliver approach for a validated solution: Advise on and provide leadership to Product and Engineering for Lumafield to provide fully validated solutions to our customers in regulated industries Manage External & Internal Audits: Serve as the primary point of contact for customer audits, regulatory body inspections, and internal quality assessments. Act as a Strategic Advisor: Partner with engineering, product, customer success, and sales teams to provide guidance on regulatory requirements and quality assurance best practices. This includes directly working with customers who need to validate Lumafield’s systems inside their own QMS and submissions. Drive Continuous Improvement: Cultivate a culture of continuous improvement across the organization, using data-driven insights to refine processes and mitigate risks. ## About you An Experienced Quality Professional: 10+ years of experience with a proven track record of managing quality systems in highly technical or regulated environments, particularly in medical devices Compliance Expert: You possess deep, hands-on experience navigating and implementing ISO 9001, ISO 17025, and 21 CFR Part 11, Computer Systems Validation (CSV), and IQ/OQ/PQ Understands the Customer: Able to adapt Lumafield SOPs to satisfy customer requirements in Medical Device, Automotive, Aerospace, and Defense sectors. Understands ISO 13485

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