LawnStarter
Home Services
DirectorofProductManagement
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“Director of Product Management at LawnStarter. Skills: Product strategy, Marketplace dynamics, Agent-native product. Lead, coach, and multiply PMs. Hire more PMs”
What You'll Achieve.
Ship at a higher ceiling; Better outcomes; Sharper scoping; Faster shipping; Wins in all three goals; Measurable progress on growth; Measurable progress on retention; Measurable progress on profitability; Second vertical on track; Pool cleaning progressing; Repeatable playbook taking shape; Stronger brand through quality; Improvement in core service quality; Clear plan to win AI channels; Agent-native vision clear; First bets underway
Industry & Context.
Systems thinking; Prioritization; Root cause analysis
What They're Looking For.
Must Have
Lead, coach, and multiply three PMs, Own growth/retention/profitability tradeoffs, Own multi-service strategy, Own agent-native direction, Be the product leader others trust, Abstract one product into multi-service platform, Prioritize across three goals with one capacity, Build for the agent era, Ship value across growth, retention, and profitability, AI-native and agent-curious, Player-coach who multiplies talent, Systems thinker, Brutal prioritizer, Great cross-functional partner, Obsessive about scoping and user experience
Nice to Have
Experience with AI productivity hack, Fix a broken team, Think in isolated features, Avoid hard conversations prioritization requires, Treat other functions as service providers, Ship first version that technically works, Pure people-management role, Solo-IC role, Turnaround, AI skeptic, Finished playbook
What You'll Do.
Own growth/retention/profitability tradeoffs
Own one shared roadmap
Own multi-service strategy
Design for customers and Pros
Own agent-native direction
Own how AI and agents show up
Be the product leader others trust
Decide what generalizes
Say no clearly and often
Ship value across growth
Aggressively improve core lawn service
Compound conversion points
Improve quality of core service
Win AI-driven channels
Develop agent-native vision
How You'll Work.
Team & Collaboration
Cross-functional partnership; Partner with designers; Partner with engineers; Partner with data; Partner with finance; Partner with ops
Communication Scope
Speaking their language; Making decisions respected
Process & Methodology
Roadmap planning, Prioritization, Sequencing
Full Job Description
**About LawnStarter** LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. We operate across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform, and we've been profitable for two years running. We're expanding beyond lawn care to become the one-stop shop for all home services. **About Product at LawnStarter** Home services is a massive, broken market. For homeowners, getting reliable, fairly priced service is a hassle of phone tag, no-shows, and surprise quotes. For the Pros who do the work, running a business means chasing customers, dead time between jobs, and unpaid admin. LawnStarter is the marketplace that fixes both sides. We proved the model with lawn care — it works at scale, profitably, across millions of jobs. In the last year we extended it to a second service: pool cleaning, now live in select markets. Getting there meant building the first version of a product that can onboard customers and Pros, match the two sides, get the job done, and handle the exceptions when it doesn't go to plan. **The Role** This is LawnStarter's first Director of Product Management — the leader between the VP of Product and a team of three PMs (and the hires that follow). The mandate is simple to state and hard to do: ship value across **growth, retention, and profitability** by building a great product for customers and Pros. Concretely, that means taking us from one profitable-at-scale vertical to two, setting the path from two to _n_ , while still aggressively improving our core lawn service. **What Makes This Role Different** * **You build the layer, not inherit it.** This is a brand-new layer between the VP and the PMs. You define how the team works, the bar for the craft, and the operating model — you're not slotting into someone else's machine. * **It's a marketplace, so the obvious answer is usually wrong.** Change a price and you move conversion, Pro claim rates, ma
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