JSSI
Product
DirectorofProduct
Neural analysis suggests this role is
optimal for Director candidates.
“Director of Product at JSSI. Skills: Product strategy, AI-first product leadership, Team management. Own business relationship. Serve as product leader”
What You'll Achieve.
Maximize aircraft availability; Protect asset value; Stabilize maintenance budgets
Industry & Context.
Translate ambiguous needs; Make prioritization calls
Office minimum 3 days/week
What They're Looking For.
Must Have
7+ years product management experience, 3+ years senior/lead PM role, Demonstrated AI tool use, Build trusted relationships, Translate business needs, Write product documentation, Manage at least one direct report, Chicago-based, Office minimum 3 days/week
Nice to Have
Enterprise SaaS experience, B2B software experience, AI-assisted delivery model, High-growth environment experience, Aviation domain experience, MRO domain experience
What You'll Do.
Own business relationship
Serve as product leader
Build deep relationships
Understand business goals
Represent business priorities
Represent technology capabilities
Drive intake and prioritization
Translate business needs
Maintain living spec libraries
Make prioritization calls
Communicate tradeoffs transparently
Protect team from scope creep
Synthesize user interviews
Synthesize support tickets
Generate first-draft requirements
Analyze adoption data
Accelerate discovery-to-delivery
Model AI-first leadership
Stay current on AI tooling
Identify AI opportunities
Lead and develop team
Manage direct reports
Set clear expectations
Run discovery processes
Run requirements processes
Develop team's product craft
Measure and communicate impact
Define success metrics
Track product investment success
Understand product usage
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Business unit leaders; Technology organization; Solution Architects; Engineering teams
Communication Scope
Written communication; Clear communication
Process & Methodology
Roadmap conversations, Prioritization
Full Job Description
## Description About JSSI Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. ## Duties and Responsibilities Own the business relationship Serve as the dedicated product leader for your assigned business units as the single point of contact for all product needs, escalations, and roadmap conversations Build deep relationships with business unit leaders and stakeholders; understand their goals, constraints, and workflows well enough to anticipate needs before they are articulated Represent your business units’ priorities clearly within the technology organization, and represent technology’s capabilities and constraints clearly back to the b
Applying for this Director of Product role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about JSSI?
Real rants from real employees. Read before you apply.