Brodie League
Operations
DirectorofOperations,USTerritory
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“Director of Operations, US Territory at Brodie League. Skills: League operations, Athlete experience, Market expansion, Team development. Own all league operations across the United States. Manage game-night execution”
What You'll Achieve.
Scale all league operations; Deliver athlete experience; Support rapid expansion; Optimize performance in existing markets; Build operational foundation for growth; Support growth to 50 locations
Industry & Context.
Operational challenges; Analytical mindset
5 days in office
What They're Looking For.
Must Have
Proven experience leading multi-location operations teams, Demonstrated experience managing senior staff, Experience owning budgets, Experience forecasting, Experience making data-driven operational decisions, Track record of building systems, Track record of building processes, Track record of building infrastructure, Demonstrated ability to leverage AI tools, Exceptional organizational skills, Exceptional project management skills, Exceptional execution skills, Analytical mindset, Comfortable operating in an entrepreneurial environment, Excellent communication skills, Excellent stakeholder management skills, Experience within retail, Experience within hospitality, Experience within fitness, Experience within franchise, Experience within events, Experience within multi-unit operating environments, 5 days in office at Toronto HQ
Nice to Have
Experience supporting rapid geographic expansion, Passion for sports, Passion for community-building, Passion for athlete experience, Experience developing training programs, Experience developing certification processes, Experience developing operational playbooks, Financial acumen, Experience evaluating business performance, Experience evaluating market expansion opportunities
What You'll Do.
Own all league operations across the United States
Manage game-night execution
Manage league administration
Manage athlete experience
Manage venue operations
Lead growing team of District Managers
Lead growing team of League Managers
Develop growing team of District Managers
Develop growing team of League Managers
Performance manage District Managers
Performance manage League Managers
Establish operational standards
Maintain operational standards
Own financial performance of US operations
Oversee cost management
Oversee revenue optimization
Build referee development program
Oversee referee development program
Build coach development program
Oversee coach development program
Manage referee recruitment
Manage coach recruitment
Manage referee onboarding
Manage coach onboarding
Manage referee training
Manage coach training
Manage referee performance standards
Manage coach performance standards
Develop sustainable talent pipelines
Lead athlete experience initiatives
Manage drop-in programming
Manage trial experiences
Manage membership conversion programs
Manage community engagement initiatives
Partner with Brand teams
Partner with Marketing teams
Partner with Community teams
Monitor operational performance metrics
Analyze operational performance metrics
Implement scalable solutions
Ensure operational readiness across existing markets
Prepare systems for future expansion
Prepare staffing models for future expansion
Prepare processes for future expansion
Support new market launches
Plan workforce for new markets
Setup operations for new markets
Train staff for new markets
Execute operations for new markets
Translate strategic priorities into actionable plans
Provide proactive communication to leadership
Provide reporting to leadership
How You'll Work.
Team & Collaboration
Cross-functional teams; Brand, Marketing, Community teams
Communication Scope
Communication skills
Process & Methodology
Project management, Execution skills
Full Job Description
Type: Full-time Location: Toronto, Ontario Salary: $125,000 - $175,000 CAD Annually Reports To: Chief Operating Officer (COO) COMPANY OVERVIEW 50,000 athletes. 20+ locations. Millions of views. Brodie League is more than a basketball league, it’s a community. As one of North America’s fastest-growing sports brands, Brodie is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes. ROLE OVERVIEW We are looking for a Director of Operations - US Territory to lead and scale all league operations across the United States. This is a high-impact leadership opportunity to oversee market performance, operational execution, and team development across Brodie's growing US footprint. Reporting directly to the COO, you will be responsible for ensuring every market consistently delivers the athlete experience that defines the Brodie brand. Based out of our Toronto HQ, you will lead a growing team of District Managers and League Managers while building the systems, processes, and operational infrastructure needed to support rapid expansion. From league operations and athlete experience initiatives to referee development and market readiness, you will play a key leadership role in shaping and scaling Brodie's U.S. operations. We currently operate in three US cities with ambitious plans for expansion. Your mandate will be to optimize performance in existing markets while helping build the operational foundation required to support growth to 50 locations. If you're excited by ownership, scaling teams, solving operational challenges, and building systems that support long-term growth, we want to hear from you! CORE RESPONSIBILITIES US Operations Ownership - Own all league operations across the United States, including game-night execution, scheduling, league administration, athlete experience, and venue operati
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