Robinhood
DirectorofOperations,Crypto
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“Director of Operations, Crypto at Robinhood. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, settlement, custody, money movement, operational risk management. lead end-to-end settlement and money movement processes across Robinhood’s crypto entities. oversee daily fiat and crypto operations”
What You'll Achieve.
delivering a reliable customer experience; managing operational risk; maintaining accurate, secure, and scalable systems; ensure accurate and timely operations; improve settlement speed, reconciliation accuracy, and operational scale
Industry & Context.
Sharp problem-solvers; identifying inefficiencies and implementing scalable solutions
in-person attendance expected 5 days per week
What They're Looking For.
Must Have
6+ years of experience in crypto operations, including settlement, custody, and money movement in an institutional setting, 5+ years of experience managing and developing teams, with a track record of supporting team performance and growth
What You'll Do.
lead end-to-end settlement and money movement processes across Robinhood’s crypto entities
oversee daily fiat and crypto operations
manage key counterparty relationships
ensure appropriate wallet balances and reconciliation processes
lead an org of managers and operations specialists
support audits and regulatory inquiries
introduce automation and tooling to improve settlement speed
reconciliation accuracy
and operational scale
oversee daily fiat and crypto settlement processes with market makers
and exchanges across multiple entities
oversee wallet rebalancing
custody reconciliation
and liquidity thresholds to ensure accurate and timely operations
and develop an org of operations managers and specialists responsible for settlement
and account servicing activities
improve operational workflows by identifying inefficiencies and implementing scalable solutions
including automation tools
work with partners across trading operations
and compliance to support secure and consistent operations
How You'll Work.
Team & Collaboration
Work with partners across trading operations, treasury, risk, engineering, and compliance to support secure and consistent operations
Full Job Description
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are motivated to make an impact. Robinhood isn’t a place for complacency—it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards! The Crypto Operations team focuses on delivering a reliable customer experience while managing operational risk across Robinhood’s crypto products. The team oversees settlement, custody, and account services processes. You will contribute to maintaining accurate, secure, and scalable systems that support global crypto operations. As Director of Crypto Operations, you will lead end-to-end settlement and money movement processes across Robinhood’s crypto entities. You will oversee daily fiat and crypto operations, manage key counterparty relationships, and ensure appropriate wallet balances and reconciliation processes. This role includes leading an org of managers and operations specialists, improving workflows, and supporting audits and regulatory inquiries. You will also introduce automation and tooling to improve settlement speed, reconciliation accuracy, and operational scale. This role is based in our New York, NY office, with in-person attendance expected 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully su
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