Rocket
Operations
DirectorofOperations
Neural analysis suggests this role is
optimal for Director candidates.
“Director of Operations at Rocket. Skills: Talent acquisition, Employee engagement, Operations management. Lead recruiting for Philippine engineering roles. Assess candidates on culture fit”
What You'll Achieve.
Support growth from 30 to 40+ engineers; Resolve issues before affecting delivery; Resolve issues before affecting retention; Ensure operational infrastructure scales appropriately
Industry & Context.
Resolve morale issues; Resolve engagement issues; Delivery optimization
Second shift hours, Work-from-home flexibility
What They're Looking For.
Must Have
8+ years progressive leadership experience, 3+ years general management, 3+ years country management, 3+ years office leadership, Offshore technology delivery center management experience, BPO operations leadership experience, Technology consulting experience, Enterprise SaaS operations experience, Build and scale teams experience, High-growth technology environment experience, Western executive stakeholders interfacing experience, Recruit for culture and behavioral fit, Working knowledge Philippine labor law, Working knowledge HR compliance, Working knowledge local business regulations, Business financials command, 2:00 PM to 11:00 PM Philippine time availability
Nice to Have
Work-from-home flexibility 1-2 days per week
What You'll Do.
Lead recruiting for Philippine engineering roles
Assess candidates on culture fit
Assess candidates on behavioral alignment
Build talent pipeline
Sustain talent pipeline
Partner with HR Manager on offer structures
Partner with HR Manager on onboarding
Partner with HR Manager on labor law compliance
Serve as cultural anchor
Motivate entry-level developers
Influence entry-level developers
Retain entry-level developers
Motivate junior developers
Influence junior developers
Retain junior developers
Motivate senior developers
Influence senior developers
Retain senior developers
Identify team morale issues
Identify engagement issues
Resolve morale issues
Resolve engagement issues
Maintain working environment aligned with values
Provide leadership support to HR Manager
Provide decision-making support to HR Manager
Provide leadership support to Finance Manager
Provide decision-making support to Finance Manager
Maintain oversight of payroll
Maintain oversight of benefits
Maintain oversight of compliance
Maintain oversight of facilities
Ensure operational infrastructure scales
Maintain visibility into project delivery performance
Collaborate with CIO on team augmentation
Collaborate with CIO on restructuring
Collaborate with CIO on resource allocation
Represent Rocket professionally in client-facing contexts
Represent Rocket professionally in business development contexts
Interface with client CTOs
Interface with client CMOs
Interface with client CEOs
Interface with prospect CTOs
Interface with prospect CMOs
Interface with prospect CEOs
Support APAC business development initiatives
Leverage Manila office for regional engagement
Leverage Manila office for RFP participation
How You'll Work.
Team & Collaboration
Engineering leadership; HR Manager; Finance Manager; CIO; Client stakeholders; Prospect stakeholders
Communication Scope
Client-facing representation; Business development representation
Full Job Description
## Key Responsibilities Lead recruiting for all Philippine engineering roles from entry to senior level. Assess candidates on culture fit and behavioral alignment with Rocket's core values. Curiosity, Initiative, Follow Through, and Growth — not on technical aptitude. Technical assessment is owned by engineering leadership. Build and sustain a talent pipeline to support growth from 30 to 40+ engineers. Partner with the HR Manager on offer structures, onboarding, and Philippine labor law compliance. Serve as the primary cultural anchor for 30+ engineers across experience levels. Motivate, influence, and retain entry-level, junior, and senior developers through direct presence and relationship, not through hierarchy. Identify team morale and engagement issues early and resolve them before they affect delivery or retention. Maintain a working environment aligned with Rocket's values and the expectations of a US-headquartered professional services firm. Provide leadership and decision-making support to the HR Manager and Finance Manager, who handle execution of their respective functions. Maintain oversight of payroll, benefits, compliance, and facilities for a 40+ person engineering office. Ensure operational infrastructure scales appropriately as the team grows. Maintain visibility into project delivery performance across Manila-based engineering teams. Collaborate with the CIO to make decisions on team augmentation, restructuring, or resource allocation when delivery optimization is required. This is a strategic oversight function, not day-to-day project management. Project delivery accountability sits with engineering leadership. Represent Rocket Partners professionally in client-facing and business development contexts. Interface with CTOs, CMOs, and CEOs of client and prospect organizations on behalf of Rocket. Support APAC business development initiatives by leveraging the Manila office presence for regional engagement and RFP participation. ## Required Experienc
Applying for this Director of Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Rocket?
Real rants from real employees. Read before you apply.