Taxfix

Technology

DirectorofIT&Infrastructure(d/f/m)

€115–165k ~AI est. Berlin, Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director of IT & Infrastructure (d/f/m) at Taxfix”

Industry & Context.

Technology

What They're Looking For.

Must Have

Proven experience leading IT or infrastructure function, Ownership of core IT operations, Experience running IT operations reliably, Experience raising IT function ambition, Experience building platform mindset in team, Technical depth for conversations with engineers, Security-literate, Hands-on experience setting security strategy, Experience with agentic or AI infrastructure, Managed vendors and external partners, Experience evaluating build/outsource decisions, Familiar with compliance and data obligations, Comfortable with ambiguity, Ability to shape a function in real time, Grow people around you, Invest in early-career team members, Create conditions for best work, Ego-light, Comfortable with invisible success, Willing to tell leadership when request not feasible

Nice to Have

Genuine curiosity in emerging technical domains, Track record of fast learning in emerging technical domains, Comfortable owning vendor relationships end to end, Translate compliance obligations into practical decisions

Full Job Description

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: As our Director IT Security and Infrastructure within the People function, you'll be responsible for transforming how IT works at Taxfix — from a support function into a true platform that every team in the company can build on. Reporting to our Chief People Officer and working closely with our Engineers and cross-functional partners across Engineering, Legal, Finance, and People Ops, you'll define the infrastructure and security foundation that makes our agentic ambitions real. This is a role for someone who sees invisible success as the highest form of impact — where everything just works, and teams move faster because of it. YOUR RESPONSIBILITIES: - Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product that enables every hybrid human-agent team to move faster and more securely. - Lead and develop the IT team — including helpdesk, systems engineering, and the incoming Security & Platform Engineer — ensuring clear ownership, structured growth paths, and a high-performing team culture through a period of significant structural change. - Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooli

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