Donorbox

fundraising platform and donor management system

DirectorofHumanResources

$170–200k San Francisco, California, United States; New York, New York, United States; Chicago, Illinois, United States; Dallas, Texas, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Director of Human Resources at Donorbox. Skills: HR leadership, People operations oversight, Employee relations management, Performance management leadership, Talent Acquisition strategy and oversight. Oversee core People operations. Serve as the senior leader of the People team”

What You'll Achieve.

accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base; drive high performance; assemble elite teams; deliver on business goals; ship a product; run a P& L; ensure fair, transparent, and consistent outcomes; attract high-performing talent aligned with Donorbox’s standards and culture; keep the company moving fast; ensuring a welcoming environment of equal opportunity; maintain a respectful, merit-based, and highly productive workplace

Industry & Context.

fundraising platform and donor management system
Problems you'll solve

resolve issues fairly and efficiently; identify and eliminate unnecessary bureaucracy

Eligibility Requirements

Fully remote based in United States (Eastern/Central Time preferred)

What They're Looking For.

Must Have

7+ years of professional HR experience, at least 3+ years in a senior HR or People Operations capacity, scaling a high-growth company of 100+ employees, Strong, practical knowledge of U. S. labor law, EEO compliance, and HR best practices, Proven experience managing complex employee relations with a neutral, objective, and professional approach, Proven people-management experience outside of the HR function (e.g., in Operations, Sales, Product, or Engineering), must be a seasoned expert in HR fundamentals

Nice to Have

Experience in the SaaS industry or fast-growing startup environments, Familiarity with international HR operations (e.g., Canada, Europe, LATAM), Process improvement, systems implementation, or HR tech optimization, experience managing teams outside of the HR function—you need to know what it feels like to deliver on business goals, ship a product, or run a P& L

What You'll Do.

Oversee core People operations

Serve as the senior leader of the People team

Oversee HR operations

performance management

and Talent Acquisition

Drive a Culture of Excellence

Act as a Business Partner

Lead performance management processes

Equip managers to address underperformance

Partner with Talent Acquisition and hiring managers to develop scalable recruiting strategies

Provide leadership and strategic oversight for Talent Acquisition operations

Own employee relations matters end-to-end

Oversee and continuously improve HR systems

and the employee handbook

Develop and enforce HR policies

Lead initiatives that directly impact business output

How You'll Work.

Team & Collaboration

Provide clear, practical, and objective guidance to managers; Partner with Legal to conduct investigations and resolve issues; Partner with Talent Acquisition and hiring managers

Communication Scope

Excellent, direct communicator; Ability to influence, coach, and support stakeholders at all levels without relying on corporate jargon

Full Job Description

About Donorbox Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $3B in donations. 🚀 Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC. 🏅 Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews — a reflection of the care our team puts into building products that nonprofits trust. The Role Donorbox is a customer and product-driven company built on high velocity, exceptional engineering, and a strong culture of ownership. We are seeking a highly pragmatic, business-first Human Resources Leader to oversee our core People operations. This role will serve as the senior leader of the People team, overseeing HR operations, employee relations, performance management, and Talent Acquisition across the organization. We do not view HR as just an administrative function; we view it as a critical operational partner that helps us drive high performance and assemble elite teams. We are looking for a highly skilled HR professional who also thinks like a business operator. While you must be a seasoned expert in HR fundamentals, we would like experience managing teams outside of the HR function—you need to know what it feels like to deliver on business goals, ship a product, or run a P& L. We want someone who thrives in a dynamic environment, values first-principles thinking, and who brings a steady, professional approach to building high-trust, low-friction teams. We maintain a high-performance, non-i

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