Cadence Solutions
Healthcare
DirectorofEngagements
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“Director of Engagements at Cadence Solutions. Skills: Patient retention, Patient engagement, Engagement systems, Care continuity. Own patient retention strategy. Own patient engagement strategy”
What You'll Achieve.
Improve patient outcomes; Strengthen retention; Expand reach of care
Industry & Context.
Analytical capabilities; Experimentation capabilities; Translate data into improvements
What They're Looking For.
Must Have
Bachelor's degree required, 8-10+ years experience
Nice to Have
Experience in healthcare, Experience in consumer health, Experience in B2B2C environments, Fluency with AI research tools, Ability to evaluate AI-driven insights
What You'll Do.
Own patient retention strategy
Own patient engagement strategy
Increase patient activation
Build engagement framework
Operationalize engagement framework
Identify patient drop-off points
Design targeted interventions
Improve sustained engagement
Improve care continuity
Lead experimentation initiatives
Develop outreach strategies
Personalize engagement
Preserve human connection
Build engagement infrastructure
Evolve engagement infrastructure
Improve outreach efficiency
Improve patient adherence
Improve team scalability
How You'll Work.
Team & Collaboration
Partner with Clinical; Partner with Product; Partner with Marketing; Partner with Operations; Partner with Partnerships
Full Job Description
Sixty million Medicare seniors live with chronic disease. The care system sees most of them twice a year. Cadence is building the infrastructure to support them every day. Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. We pair patients with a dedicated clinical team, integrate deeply into health system EMRs and workflows, and use our Clinical Intelligence platform to monitor vitals, surface risk early, optimize medications, and close care gaps between visits. The result: patients engage with care 100x more than before Cadence, clinicians focus on judgment instead of administrative work, and Medicare saves $2M a week. We operate as a full clinical care delivery organization, not a software vendor. Our clinicians work alongside health system partners, extending the reach of local primary care providers into patients' homes. We're now applying AI agents across these workflows – from alert review and medication titration to lifestyle coaching and care coordination – with clinicians always in control of clinical decisions. The Role We’re hiring a Director of Engagements to own patient retention, adherence, and long-term engagement across Cadence’s remote care programs. You’ll lead the strategy, systems, and operational execution behind how patients stay connected to care between visits - from onboarding and activation through ongoing chronic disease management. This role sits at the intersection of growth, operations, and care delivery, partnering across Clinical, Product, Marketing, Operations, and Partnerships to build scalable engagement systems that improve patient outcomes, strengthen retention, and expand the reach of technology-enabled care. What You’ll Do Own end-to-end patient retention and engagement strategy across Cadence’s remote care programs, with accountability for adherence, disengagement reduction, and long-term patient activation. Build a
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