Climate First Bank
Banking
DirectorofCustomerExperience
“Director of Customer Experience at Climate First Bank. Skills: Customer success, Customer retention, Customer satisfaction, Value realization. Focus on customer relationships. Focus on retention”
Industry & Context.
Problem solving
Eastern Standard Hours, Occasional U.S. travel, Tobacco-Free employer, Sustained standing and sitting, Frequent communication, Use of PC, Occasional lifting up to 20 lbs
What They're Looking For.
Must Have
10+ years customer support leadership, Senior-level responsibility, Experience in regulated industries, Proven success building scaling operations, Experience in remote environments
Nice to Have
Advanced degree, Experience in financial services, Experience in healthcare, Experience in utilities
What You'll Do.
Focus on customer relationships
Focus on satisfaction
Focus on value realization
Applying for this Director of Customer Experience role?
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