DirectorofCross-Sell&Upsell

## Accountabilities This role is responsible for leading expansion revenue strategy while managing key enterprise relationships and developing a small high-performing account management team. Lead and coach a team of account managers to drive consistent cross-sell and upsell performance across assigned segments Personally manage and grow a portfolio of top strategic accounts, owning the full expansion sales cycle Design and implement scalable cross-sell and upsell frameworks, playbooks, and repeatable GTM motions Drive revenue expansion by identifying opportunities across product suites, integrations, and premium offerings Lead high-impact client engagement activities including quarterly business reviews and client webinars Collaborate with marketing, client success, and partnerships to align growth strategies and improve client experience Contribute to strategic discussions on pricing, product positioning, and segmentation based on market and client insights Requirements The ideal candidate brings deep SaaS commercial experience with a strong track record in expansion revenue, team leadership, and cross-functional collaboration. 8–12 years of experience in B2B SaaS, with strong focus on expansion, upsell, or strategic account management Proven experience managing and developing teams while owning individual revenue targets Strong ability to build scalable sales motions, frameworks, and repeatable processes Experience working across multi-product SaaS environments is highly valuable Strong commercial acumen with comfort using CRM tools (Salesforce preferred) and managing complex pipelines Excellent communication and stakeholder management skills across senior client and internal audiences Data-driven mindset with the ability to translate insights into actionable growth strategies Experience in fitness, wellness, or related SaaS sectors is a plus but not required Benefits Competitive base salary with performance-based bonus and commission eligibility Open PTO policy