Ethos Life
life insurance technology
DirectorofCreativeOperations
Neural analysis suggests this role is
optimal for Director candidates.
“Director of Creative Operations at Ethos Life. Skills: creative operations, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. manage complexity. eliminate complexity”
What You'll Achieve.
success is measured by value delivered, not just tasks completed; use data to tell the story of the team's impact
Industry & Context.
Problem solver, not just a problem spotter, you come with solutions and you follow through.
What They're Looking For.
Must Have
Proven track record building and optimizing creative operations, including managing transformation initiatives where success is measured by value delivered, not just tasks completed., Deep experience managing creative budgets, vendors, agencies, and contractors end to end, including working with legal and finance partners., command of project management tools and creative workflows — you know how to build systems people actually use and you use data to tell the story of the team's impact., A genuine connector, you have a proven ability to partner with diverse stakeholders across creative, marketing, product, legal, and finance to drive alignment and move complex initiatives forward., Clear, confident communicator who can advocate for new ways of working in a matrixed organization and make the case to leadership with data., Problem solver, not just a problem spotter, you come with solutions and you follow through., Comfortable with ambiguity and adaptable in a fast-moving, data-obsessed environment.
Nice to Have
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
What You'll Do.
build and optimize creative operations
manage transformation initiatives
manage creative budgets
and contractors end to end
build systems people actually use
use data to tell the story of the team's impact
partner with diverse stakeholders across creative
move complex initiatives forward
advocate for new ways of working
make the case to leadership with data
come with solutions and follow through
How You'll Work.
Team & Collaboration
cross-functional coordination; partner with diverse stakeholders across creative, marketing, product, legal, and finance to drive alignment and move complex initiatives forward
Communication Scope
Clear, confident communicator who can advocate for new ways of working in a matrixed organization and make the case to leadership with data.
Process & Methodology
process management, cross-functional coordination, vendor/stakeholder management, resource planning, command of project management tools and creative workflows, build systems people actually use, use data to tell the story of the team's impact, move complex initiatives forward
Full Job Description
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. About the role Most ops roles exist to manage complexity. This one exists to eliminate it. We're looking for the rare operator who gets genuinely excited by the question: how do we do more with less, faster, and better? Not someone who documents workflows and calls it a day, but someone who believes deeply in the power of creativity, sweats the details, and sees AI not as a threat to great work but as the engine that lets a lean team punch way above its weight. This role has one core mandate: make the Creative we know not every company is forward-leaning here, and we've seen people move from user to builder in days when they're wired for it. Proven track record building and optimizing creative operations, including managing transformation initiatives where success is measured by value delivered, not just tasks completed. Deep experience managing creative budgets, vendors, agencies, and contractors end to end, including working with legal and finance partners. Strong command of project management tools and creative workflows — you know how to build systems people actually use and you use data to tell the story of the team's impact. A genuine connector, you have a proven ability to partner with diverse stakeholders across creative, marketing, product, legal, and finance to drive alignment and move complex initiatives forward. A genuine belief in the p
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