Docplanner
HealthTech
DirectorofBusinessSystems&Revenue
“Director of Business Systems & Revenue at Docplanner. Skills: GTM technology, Salesforce migration, AI automation, Data quality. Own GTM technology strategy. Own GTM technology blueprint”
What You'll Achieve.
Salesforce migration complete; Salesforce stable; Salesforce widely adopted; Published service catalog; Published RACI; Published intake SLAs; Reliable integrations; Trusted GTM reporting; Operational excellence; Incident rate ↓50%; MTTR < 4h; Change failure rate <10%; 3 AI automations live; Meaningful frontline time savings; Data quality improving; Stakeholder NPS up; Senior team performing; Measured by time-to-production; Measured by release predictability; Measured by service SLOs
Industry & Context.
Root cause analysis; Troubleshooting; Data quality; Reconciliation accuracy
What They're Looking For.
Must Have
5+ years building GTM systems, 5+ years leading GTM systems, Delivered CRM transformation, Delivered Service transformation, Hands-on ownership Salesforce Sales, Hands-on ownership Salesforce Service, Shipped AI automations, Led senior program management, Led vendor management
Nice to Have
Salesforce CPQ experience, Salesforce Sales Cloud experience, Salesforce Service Cloud experience, Salesforce Marketing Cloud experience, Salesforce CPQ experience, Salesforce identity experience, HubSpot expertise, IPaaS experience, Data quality experience, Observability experience
What You'll Do.
Own GTM technology strategy
Own GTM technology blueprint
Own platform reliability
Own service standards
Deliver Salesforce migration
Stabilize Salesforce migration
Ensure predictable execution
Achieve short delivery cycles
Ensure visible productivity gains
Integrate Salesforce and HubSpot
Automate manual work with AI
Improve speed with AI
Improve insight with AI
Build GTM systems team
Build Center of Excellence
Build modern delivery model
Build operating model
Build vendor partnerships
How You'll Work.
Team & Collaboration
High-leverage team; Tight user loops; Senior program management; Vendor management; Cross-functional teams; Stakeholder NPS; Senior executive partner
Communication Scope
Executive turns ambiguity
Process & Methodology
SDLC, Vendor model, RFPs, SLAs, TCO, ROI
Applying for this Director of Business Systems & Revenue role?
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