WHOOP

Technology

DirectorofBrandOperations&Production

$155–195k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director of Brand Operations & Production at WHOOP. Skills: Brand operations, Creative production, Operating systems, Workflow automation. Architect and evolve operating model. Establish governance frameworks”

What You'll Achieve.

Improve visibility into performance; Improve delivery effectiveness; Improve team utilization; Improve production efficiency

Industry & Context.

Technology
Problems you'll solve

Operational judgment; Navigate ambiguity; Manage competing priorities

What They're Looking For.

Must Have

10+ years experience, Building and scaling operational systems, Leading resource planning, Establishing governance frameworks, Integrated production workflows, Overseeing multi-channel creative production, Operational judgment, Implementing workflow automation, Proficiency with project management platforms, Exceptional communication skills, Cross-functional collaboration skills, Commitment to embracing AI tools

What You'll Do.

Architect and evolve operating model

Establish governance frameworks

Establish operational standards

Establish planning processes

Serve as strategic partner

Lead resource planning

Lead capacity planning

Drive scope management

Drive tradeoff decisions

Develop resourcing strategies

Build Production function

Scale Production function

Own creative technology ecosystem strategy

Oversee creative production

Oversee creative delivery

Establish reporting frameworks

Lead continuous improvement initiatives

Build Brand Operations teams

Lead Brand Operations teams

Build Production teams

Lead Production teams

How You'll Work.

Team & Collaboration

Cross-functional alignment; Partnering with leadership

Communication Scope

Cross-functional collaboration

Process & Methodology

Project management platforms, Workflow systems

Full Job Description

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As WHOOP continues to scale globally, operational excellence across Brand and Marketing is essential to delivering cohesive, high-impact experiences across every channel and market. WHOOP is hiring a Director of Brand Operations & Production to define and scale the operating systems that power the Brand and Creative organization globally. This leader will own the end-to-end Brand and Creative operating model across governance, resource planning, production strategy, tooling, and global delivery infrastructure. Partnering closely with Brand, Creative, and Marketing leadership, the Director will drive operational clarity, scalable workflows, and cross-functional alignment that enable high-quality creative execution at scale while building production into a world-class organizational capability. RESPONSIBILITIES: - - Architect and evolve the end-to-end Brand and Creative operating model across intake, prioritization, production, and delivery. - Establish governance frameworks, operational standards, and planning processes that enable scalable execution across Brand and Marketing. - Serve as a strategic partner to leadership on organizational design, operational scalability, production strategy, and creative resourcing models. - Lead resource, capacity, and budget planning aligned to quarterly and annual go-to-market priorities. - Drive prioritization, scope management, and operational tradeoff decisions to protect execution quality, team focus, and organizational efficiency. - Develop scalable resourcing strategies across internal teams, agencies, production vendors, and freelance partners. - Build and scale Production as a strategic operational function supporting global creative execution across campaigns, content, photo/video, digital, and brand initiatives. - Own the strategy and

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