Capital One
Financial Services
Director,MetricsStrategyandReporting
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Metrics Strategy and Reporting at Capital One. Skills: Metrics strategy, Reporting, Risk management, Cybersecurity. Understand current approach and develop strategy. Use metrics, dashboards, and governance fora to drive”
What You'll Achieve.
Effect systemic change
Industry & Context.
Critical analytical thinker
What They're Looking For.
Must Have
Bachelor's degree or military experience, At least 10 years of experience in cybersecurity or technology risk, At least 5 years of experience with cybersecurity or technology risk metrics, At least 5 years of experience with governance fora, At least 3 years of experience leading people
Nice to Have
Master's degree in computer science, mathematics, or engineering, At least 12 years of experience in cybersecurity or technology risks related to resilience, reliability, or code quality, At least 3 years of experience in cloud computing, Experience revamping an organizational metrics program, Experience with governance fora in which senior leaders use metrics to manage their organizations
What You'll Do.
Understand current approach and develop strategy
and governance fora to drive
Develop suites of metrics across domains
Align metrics and thresholds with stakeholders
Dive deeply into domains to understand metric limitations
Document and communicate metric limitations
Monitor metrics and investigate anomalies
Escalate necessary response actions
Make recommendations on leveraging metrics and data in
Oversee development of various reports
Draft quarterly Board memo
Prepare presentations to senior management
Prepare presentations to executive audiences
Prepare presentations to external audiences
How You'll Work.
Team & Collaboration
Colleagues; Stakeholders; Leaders; Multiple organizations; First line; Second line; Third line
Communication Scope
Executive audiences; Board of Directors; Clarity; Consistency; Message
Process & Methodology
Governance fora
Full Job Description
Director, Metrics Strategy and Reporting Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TDRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must constantly make technology decisions. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice an
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