Pillsbury Winthrop Shaw Pittman LLP
legal
DirectorKnowledgeManagement&Innovation
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“Director Knowledge Management & Innovation at Pillsbury Winthrop Shaw Pittman LLP. Skills: Knowledge Management, Innovation, Legal Technology, Leadership. Lead KM and innovation strategy development and execution. Manage multidisciplinary team”
What You'll Achieve.
Advancing knowledge sharing; Advancing operational excellence; Advancing AI-enabled legal service delivery; Enhance legal workflows; Enhance matter intelligence; Enhance precedent management; Enhance practice operations; Promote collaboration; Promote continuous improvement; Promote adoption of modern legal technologies and processes; Integrate innovative and efficient ways of working; Align KM & Innovation initiatives with strategic objectives; Align KM & Innovation initiatives with operational priorities; Align KM & Innovation initiatives with client service goals; Provide data-driven recommendations; Achieve adoption, efficiency, quality, knowledge utilization, and operational effectiveness; Support meaningful reporting, dashboards, and operational insights; Support innovation, competitive positioning, and continuous improvement initiatives
Industry & Context.
strategic, operational, and problem-solving capabilities
Ability to sit and stand for extended periods, Ability to lift up to 15 pounds
What They're Looking For.
Must Have
J.D. from an ABA-accredited law school, significant experience practicing law within a major law firm, corporate legal department, or government legal environment, Substantial experience within knowledge management, practice innovation, professional support lawyer (PSL), or comparable legal operations function, Demonstrated leadership experience managing and developing high-performing teams, Proven ability to influence and collaborate effectively with partners, attorneys, and senior business stakeholders, Deep understanding of the legal technology and AI landscape, Demonstrated success leading organizational change initiatives, Excellent written and verbal communication skills, strategic, operational, and problem-solving capabilities
Nice to Have
Legal practice experience aligned with one or more of the firm’s core practice or industry sectors, Prior leadership experience overseeing knowledge management, innovation, practice support, or legal operations function within an AmLaw 100 or similarly sophisticated legal environment, Experience supporting teams and initiatives across multiple offices, jurisdictions, and geographic regions, Active involvement in the legal knowledge management, legal technology, or innovation community, Familiarity with law firm economics and operational metrics
What You'll Do.
Lead KM and innovation strategy development and execution
Manage multidisciplinary team
Drive initiatives to enhance legal workflows
Serve as key driver of transformation
Promote collaboration and continuous improvement
Integrate innovative work practices
Develop and execute firmwide strategy
Collaborate with firm leadership
Serve as strategic advisor
Establish and monitor KPIs
Recruit and retain talent
Manage team resource allocation
Foster collaborative team culture
Engage with business unit leadership
Support adoption of AI-enabled practices
Build credibility with attorneys
Develop knowledge-sharing programs
Promote KM and innovation capabilities
Establish quality standards for knowledge assets
Lead process improvement initiatives
Oversee AI-readiness initiatives
Collaborate with IT and stakeholders
Implement knowledge management platforms
Govern AI-enabled technology platforms
Oversee capture and utilization of data
Monitor emerging trends and technologies
How You'll Work.
Team & Collaboration
Collaborate with firm leadership, practice group leaders, and business services stakeholders; Collaborate with IT, Legal Operations, Practice Management, and other stakeholders; Foster a collaborative, innovative, and business-focused team culture; Build credibility and foster collaboration with attorneys and firm leadership; Develop and facilitate cross-functional knowledge-sharing programs
Communication Scope
Excellent written and verbal communication skills; Ability to communicate effectively across executive leadership, attorneys, and business professionals
Process & Methodology
Manage multidisciplinary team, Oversee pilot programs, Scale successful solutions, Manage team resource allocation and workload distribution
Full Job Description
Nashville, Tennessee ## **Job Description** The Director, Knowledge Management & Innovation will lead the Firm’s Knowledge Management & Innovation function, serving as a strategic partner to business units and firm leadership in advancing knowledge sharing, operational excellence, and AI-enabled legal service delivery. This role is responsible for developing and executing the firm’s KM and innovation strategy, managing a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers, and driving initiatives that enhance legal workflows, matter intelligence, precedent management, and practice operations. This role also serves as a key driver of cultural and operational transformation, promoting collaboration, continuous improvement, and adoption of modern legal technologies and processes across the firm. Success in this position requires the ability to build credibility with attorneys and firm leadership, influence change effectively, and foster an environment where innovative and efficient ways of working are integrated into day-to-day legal practice. ** _KEY RESPONSIBILITIES_** __Strategy & Leadership __ * Lead the development and execution of the firmwide Knowledge Management & Innovation strategy, including long-term vision, operational framework, investment planning, and prioritized delivery roadmaps. * Collaborate with firm leadership, practice group leaders, and business services stakeholders to align KM & Innovation initiatives with the firm’s strategic objectives, operational priorities, and client service goals. * Serve as a strategic advisor and representative for the KM & Innovation function, providing data-driven recommendations and guidance regarding technology, process improvement, staffing, and operational initiatives. * Establish and monitor key performance metrics related to adoption, efficiency, quality, knowledge utilization, and operational effectiveness, and provide regular reporting and insights to firm leadership and
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