University of Rochester

Director,KearnsCenter

$97–145k Rochester, New York, United States FULL TIME
The Brief

“Director, Kearns Center at University of Rochester. Skills: Student advising, Office operations. Oversee office operations. Manage daily operations”

What You'll Achieve.

Evaluate advising services effectiveness

Industry & Context.

Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Master's degree, 5 years relevant work experience

What You'll Do.

Oversee office operations

Manage daily operations

Prepare plan for students

Inform students about opportunities

Develop comprehensive advising program

Work with senior management

Supervise clerical staff

Supervise professional staff

Orient clerical staff

Orient professional staff

Evaluate clerical staff

Assign work schedules

Represent office at meetings

Represent University at meetings

Act as administrative coordinator

Monitor student academic standing

Monitor exceptions to faculty policies

Act as office liaison

Liaise with academic departments

Develop programs to communicate policy

Develop procedures to communicate policy

Develop strategies to communicate policy

Communicate University policy to students

Communicate University policy to faculty

Serve as primary office liaison

Liaise for computer matters

Contact Office of Administrative Information Services

Manage office computers

Initiate calls from parents

Receive calls from parents

Initiate calls from staff

Receive calls from staff

Initiate calls from faculty

Receive calls from faculty

Assist staff with sensitive situations

Readmit students to College

Provide direct service to students

Handle complicated situations

Handle difficult situations

Meet with students wishing to withdraw

Meet with students wishing to return

Handle academic separations

Collect information to evaluate effectiveness

Analyze information to evaluate effectiveness

Evaluate academic advising services

Review monthly expenditures

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Work with senior management; Liaise with academic departments; Liaise with faculty; Liaise with students; Contact administrative offices

Communication Scope

Confidentiality

Free ATS check

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