Nintex

Director,ITOperations

$185–213k Bellevue, Washington, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, IT Operations at Nintex. Skills: IT Operations, System administration, Team leadership. Manage team members. Mentor team members”

Industry & Context.

Problems you'll solve

Problem solving; Troubleshooting

What They're Looking For.

Must Have

8+ years’ experience in IT, Experience leading a team, Experience with Microsoft Windows 2008/2008 R2 servers, Experience with Microsoft Hyper-V, Problem solving skills, Troubleshooting skills, Ability to communicate effectively with remote users, Excellent time management, Organizational skills, Ability to juggle competing priorities, Ability to discuss business needs, Ability to communicate requirements, Focus on teamwork, Customer service skills

Nice to Have

Experience in a Microsoft environment preferred

What You'll Do.

Oversee virtual server environments

Monitor key systems performance

Manage maintenance schedules

Ensure adequate system capacity

Develop technical documentation

Maintain technical documentation

Develop support documentation

Maintain support documentation

Communicate change to business

Communicate change to stakeholders

Support business departments

Improve solution-based software

Promote customer service excellence

Participate in change assessment

How You'll Work.

Team & Collaboration

Cross-functional teams; Business departments; Change control group

Communication Scope

Communicate with remote users; Communicate business needs; Communicate requirements

Full Job Description

About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. About the role: This role is accountable for the support and administration of all IT systems and solutions implemented at Nintex. This includes all custom developed solutions, third party applications and the virtual environment that supports the development and testing teams.  Your contribution will be:  Manage and mentor the members of the Production Support team    Oversee the architecture of the virtual server environments used across the testing, development and support departments    Implement and manage the automation of underlying business and system processes    Maintain and evolve a capability to monitor key systems performance and manage maintenance schedules ensuring adequate system capacity    Develop and maintain technical and support documentation    Effectively manage and communicate change to the business and all affected stakeholders    Manage projects

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