Dandy
dental
Director,IT
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“Director, IT at Dandy. Skills: IT Strategy, InfoSec strategy, Leadership, Infrastructure & Systems Expertise, Manufacturing IT Knowledge, Security Mindset, Execution & Cross-functional Collaboration. Define and execute the IT and InfoSec strategy across Corporate and Manufacturing. Build and lead a high-performing IT organization”
What You'll Achieve.
creating a secure, scalable, and service-oriented IT environment; ensure high levels of employee satisfaction; ensure customer hardware is secure, reliable, and scalable at launch
Industry & Context.
Comfortable working with remote teams, supporting globally distributed environments
What They're Looking For.
Must Have
8+ years of progressive experience in IT, at least 3+ years in a leadership or director-level role, Deep knowledge of endpoint management, enterprise networking, VPNs, SSO (Okta, Azure AD, Google Workspace, Soti), SaaS operations, Hands-on experience with corporate IT, site IT infrastructure, secure provisioning of customer hardware, Experience supporting operational tech environments, factory floor systems, scanners, kiosks, hybrid infrastructure, understanding of IT security, compliance, device hardening for both corporate and customer-facing endpoints, Excellent communicator with a bias for action, Proven ability to lead cross-functional initiatives across Product, Security, and Engineering, Comfortable working with remote teams and supporting globally distributed environments
Nice to Have
Experience with MDM platforms (e.g., Jamf, Intune, Kandji, Soti), Background in delivering hardware or software products that ship to external customers, Familiarity with ISO 27001, NIST, or similar compliance frameworks, ITIL or PMP certifications
What You'll Do.
Define and execute the IT and InfoSec strategy across Corporate and Manufacturing
Build and lead a high-performing IT organization
Partner closely with Engineering
and execution of the comprehensive IT budget
Oversee the management and security of employee devices
and enterprise SaaS systems
Manage internal IT support and service desk functions
Enforce policies for endpoint management
and cybersecurity posture
Drive efficiencies in key IT processes
Owns the end-to-end reliability of all physical office technology and workspace
oversees the implementation
and uptime of integrated A/V solutions
Establish and support robust IT infrastructure in manufacturing and logistics sites
Ensure high availability and resilience of operational technology (OT) and Industrial IT systems
Engineering and Customer IT teams to ensure customer hardware is secure
and scalable at launch
Implement IT governance practices and compliance frameworks
Own vendor and asset management for IT equipment and services
Maintain business continuity
and disaster recovery plans
How You'll Work.
Team & Collaboration
Partner closely with Engineering, Manufacturing Ops, Engineering Security, and Product teams; Proven ability to lead cross-functional initiatives across Product, Security, and Engineering; Consult Product, Engineering and Customer IT teams
Communication Scope
Excellent communicator
Full Job Description
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are seeking a results-oriented and strategic Director of IT to lead and evolve our Corporate IT function, as well as drive technology operations across our Manufacturing and Supply Chain sites. This role also includes ownership of the customer-facing IT hardware experience, particularly the lifecycle and management of laptops included as part of our product offering. Reporting to the VP of Business Systems & IT, this leader will be responsible for creating a secure, scalable, and service-oriented IT environment that supports both internal teams and external customer delivery. This is a pivotal leadership position for an operationally-minded, hands-on IT expert who thrives in a dynamic, fast-paced, and manufacturing-integrated environment. WHAT YOU'LL DO IT Strategy & Leadership - Define and execute the IT and InfoSec strategy across Corporate and Manufacturing. - Build and lead a high-performing IT organization with clear roles, career paths, and accountability across IT support, infrastructure, infosecurity and endpoint management. - Partner closely with Engineering, Manufacturing Ops, Engineering Security, and Product teams to align IT infrastructure with company goals. - Own the creation, management, and execution of the comprehensive IT budget, encompassing operational expenses (hardware, software, infrastructure, personnel, support, security) and project-related costs (CapEx/OpEx), ensuring fiscal responsibility a
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