SS&C Technologies
Financial Services
Director-InvestorServices
Neural analysis suggests this role is
optimal for Director candidates.
“Director - Investor Services at SS&C Technologies. Skills: Investor Services, Transfer agency, Client relationships. Provide leadership and supervision of Investor Services teams. Manage team performance”
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree or equivalent work experience, Supervisory experience
Nice to Have
Knowledge of financial services/mutual funds/ hedge funds/private equity funds, Good Knowledge of Microsoft Office Products, Proven Ability to work under pressure and meet deadlines, organisational and relationship-building skills, Proven training skills and adaptable to various software/database applications
What You'll Do.
Provide leadership and supervision of Investor Services teams
Manage team performance
Develop team members professionally
Act as escalation point for clients
Resolve complex operational issues
Coordinate new client launches
Support fund conversions
Analyze fund data setup
Maintain client relationships
Ensure high service standards
Review investor transactions
Ensure processing aligns with documents
Review investor reporting
Approve investor communications
Review investor-related payments
Maintain accurate wire instructions
Oversee operational databases
Support regulatory reporting requirements
Work with external auditors
Complete due diligence requests
Conduct operational reviews
Lead operational meetings
Lead regulatory meetings
Support service delivery
Support continuous improvement
Identify training needs
Implement training initiatives
Lead departmental initiatives
Contribute to operational projects
Support system testing
Support database testing
Support application testing
Resolve inquiries from investors
Resolve inquiries from fund managers
Resolve inquiries from internal stakeholders
How You'll Work.
Team & Collaboration
Internal stakeholders; External auditors; Fund managers; Internal service teams
Full Job Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** ** _Get To Know Us:_** SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. SS&C is leading the way. We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, integrity, and innovation, to name a few. We are a fast-paced environment that promotes flexibility, authenticity and offers a hybrid working model to ensure employees can manage their day and meet both work and personal commitments. **_Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralised location – 2 minutes’ walk from Raffles Place MRT * **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave * **Your Wellbeing:** Medical, Dental, Parental Leave and Well-Stocked Pantry * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customised, including SS&C Learning and Development * **Extra Perks:** Bonus Scheme, SS&C Stock(s) All
Applying for this Director - Investor Services role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about SS&C Technologies?
Real rants from real employees. Read before you apply.