SS&C Technologies

Financial Services

Director-InvestorServices

S$215–320k ~AI est. Singapore, Singapore FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director - Investor Services at SS&C Technologies. Skills: Investor Services, Transfer agency, Client relationships. Provide leadership and supervision of Investor Services teams. Manage team performance”

Industry & Context.

Financial Services

What They're Looking For.

Must Have

Bachelor's degree or equivalent work experience, Supervisory experience

Nice to Have

Knowledge of financial services/mutual funds/ hedge funds/private equity funds, Good Knowledge of Microsoft Office Products, Proven Ability to work under pressure and meet deadlines, organisational and relationship-building skills, Proven training skills and adaptable to various software/database applications

What You'll Do.

Provide leadership and supervision of Investor Services teams

Manage team performance

Develop team members professionally

Act as escalation point for clients

Resolve complex operational issues

Coordinate new client launches

Support fund conversions

Analyze fund data setup

Maintain client relationships

Ensure high service standards

Review investor transactions

Ensure processing aligns with documents

Review investor reporting

Approve investor communications

Review investor-related payments

Maintain accurate wire instructions

Oversee operational databases

Support regulatory reporting requirements

Work with external auditors

Complete due diligence requests

Conduct operational reviews

Lead operational meetings

Lead regulatory meetings

Support service delivery

Support continuous improvement

Identify training needs

Implement training initiatives

Lead departmental initiatives

Contribute to operational projects

Support system testing

Support database testing

Support application testing

Resolve inquiries from investors

Resolve inquiries from fund managers

Resolve inquiries from internal stakeholders

How You'll Work.

Team & Collaboration

Internal stakeholders; External auditors; Fund managers; Internal service teams

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** ** _Get To Know Us:_** SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. SS&C is leading the way. We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, integrity, and innovation, to name a few. We are a fast-paced environment that promotes flexibility, authenticity and offers a hybrid working model to ensure employees can manage their day and meet both work and personal commitments. **_Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralised location – 2 minutes’ walk from Raffles Place MRT * **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave * **Your Wellbeing:** Medical, Dental, Parental Leave and Well-Stocked Pantry * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customised, including SS&C Learning and Development * **Extra Perks:** Bonus Scheme, SS&C Stock(s) All

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