Delivery Hero

Technology

Director,InternalCommunications

€125–175k ~AI est. Berlin, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for director candidates.

The Brief

“Director, Internal Communications at Delivery Hero. Skills: Internal Communications Strategy, Corporate Narrative, Team Leadership. Define internal communications strategy. Execute internal communications strategy”

What You'll Achieve.

Drive clarity; Drive alignment; Drive engagement

Industry & Context.

Technology

What They're Looking For.

Must Have

8+ years Corporate Communications, Internal Communications specialization, Manager of a function experience, Native-level English fluency

Nice to Have

Master's degree preferred

What You'll Do.

Define internal communications strategy

Execute internal communications strategy

Align communications with business priorities

Advise senior leadership

Craft high-stakes communication materials

Develop manager enablement toolkits

Lead Internal Communications team

Mentor Internal Communications team

Develop Internal Communications team

Optimize operating model

Optimize process efficiencies

Oversee corporate communication touchpoints

Own All Hands meetings

Own strategic business updates

Own People Communications

Own transformation topics

Establish communication governance

Enforce messaging frameworks

Define channel strategies

Ensure message consistency

Ensure message transparency

Partner with External Communications

Partner with Employer Branding

Align internal reality

Align external brand messaging

Define success metrics

Measure communication effectiveness

Evaluate communication effectiveness

Improve communication effectiveness

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Partner with External Communications; Partner with Employer Branding; Partner with HR; Partner with Legal

Communication Scope

Executive communications; Written communication; Verbal communication

Process & Methodology

Organizational skills

Full Job Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero. We are on the lookout for a Director, Internal Communications to join the People & Culture team on our journey to always deliver amazing experiences. As the Director of Internal Communications, you will lead the internal communications function at Delivery Hero, defining the overall corporate narrative, structure, and governance to drive clarity, alignment, and engagement across our organisation. Reporting to the Senior Director, People & Culture, you will act as a strategic advisor to senior leadership. This is a Director-level leadership role designed for a "manager of a function" who seamlessly bridges the gap between high-level strategic planning and hands-on execution. You are someone who can set the vision for our internal channels, coach a dedicated team, and roll up your sleeves to personally craft critical communications when the situation demands it. * Strategy & Narrative Ownership: Define, own, and execute the internal communications strategy and narrative, ensuring absolute alignment with Delivery Hero's core business priorities. * Executive Advisory & Crisis Support: Act as a trusted strategic advisor to senior leadership on internal positioning and organisational changes. Personally craft high-stakes communication materials and develop robust manager enablement toolkits for complex or crises. * Functional Leadership: Lead, mentor

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