Delivery Hero
Technology
Director,InternalCommunications
Neural analysis suggests this role is
optimal for director candidates.
“Director, Internal Communications at Delivery Hero. Skills: Internal Communications Strategy, Corporate Narrative, Team Leadership. Define internal communications strategy. Execute internal communications strategy”
What You'll Achieve.
Drive clarity; Drive alignment; Drive engagement
Industry & Context.
What They're Looking For.
Must Have
8+ years Corporate Communications, Internal Communications specialization, Manager of a function experience, Native-level English fluency
Nice to Have
Master's degree preferred
What You'll Do.
Define internal communications strategy
Execute internal communications strategy
Align communications with business priorities
Advise senior leadership
Craft high-stakes communication materials
Develop manager enablement toolkits
Lead Internal Communications team
Mentor Internal Communications team
Develop Internal Communications team
Optimize operating model
Optimize process efficiencies
Oversee corporate communication touchpoints
Own All Hands meetings
Own strategic business updates
Own People Communications
Own transformation topics
Establish communication governance
Enforce messaging frameworks
Define channel strategies
Ensure message consistency
Ensure message transparency
Partner with External Communications
Partner with Employer Branding
Align internal reality
Align external brand messaging
Define success metrics
Measure communication effectiveness
Evaluate communication effectiveness
Improve communication effectiveness
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Partner with External Communications; Partner with Employer Branding; Partner with HR; Partner with Legal
Communication Scope
Executive communications; Written communication; Verbal communication
Process & Methodology
Organizational skills
Full Job Description
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero. We are on the lookout for a Director, Internal Communications to join the People & Culture team on our journey to always deliver amazing experiences. As the Director of Internal Communications, you will lead the internal communications function at Delivery Hero, defining the overall corporate narrative, structure, and governance to drive clarity, alignment, and engagement across our organisation. Reporting to the Senior Director, People & Culture, you will act as a strategic advisor to senior leadership. This is a Director-level leadership role designed for a "manager of a function" who seamlessly bridges the gap between high-level strategic planning and hands-on execution. You are someone who can set the vision for our internal channels, coach a dedicated team, and roll up your sleeves to personally craft critical communications when the situation demands it. * Strategy & Narrative Ownership: Define, own, and execute the internal communications strategy and narrative, ensuring absolute alignment with Delivery Hero's core business priorities. * Executive Advisory & Crisis Support: Act as a trusted strategic advisor to senior leadership on internal positioning and organisational changes. Personally craft high-stakes communication materials and develop robust manager enablement toolkits for complex or crises. * Functional Leadership: Lead, mentor
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