Mastercard
Financial Services
Director,IntercompanyAgreements&ContractGovernance
“Director, Intercompany Agreements & Contract Governance at Mastercard. Skills: Intercompany Agreements (ICAs), Contract Governance, Lifecycle Operating Model Leadership, Cross-Functional Coordination. Govern the end-to-end ICA lifecycle. Drive contractual alignment from agreement intake through execution and post-execution requirements”
What You'll Achieve.
Ensure consistent, timely, and regulator-defensible outcomes across the enterprise; Reduce execution risk and rework post-signature; Strengthen contractual alignment and reduce downstream execution risk; Enable audit/exam readiness without slowing delivery; Confirm completeness, traceability, and accuracy of supporting documentation; Reduce cycle time, increase consistency, and strengthen evidence quality; Eliminate duplicative or conflicting artifacts; Ensure insights are translated into corrective actions and sustainable process changes
Industry & Context.
Identify and drive resolution of systemic contractual issues; Lead complex issue resolution for lifecycle blockers; Drive to decisions, document outcomes, and ensure execution of corrective actions
Abide by Mastercard’s security policies, Ensure the confidentiality and integrity of the information being, Report any suspected information security violation or breach, Complete all periodic mandatory security trainings
What They're Looking For.
Must Have
10+ years of experience across legal, enterprise operations, risk/compliance, and/or contract lifecycle experience in financial services and/or supporting regulated entities strongly preferred, Legal background strongly preferred (e.g., JD, LLM, paralegal/contracting leadership, or comparable experience partnering with Legal teams on complex agreements), Demonstrated expertise with intercompany agreements (ICAs) and/or intra-group contracting models, including lifecycle execution, stakeholder coordination, and evidence standards, Proven ability to lead cross-functional stakeholders through ambiguity to clear, documented judgment and ability to escalate appropriately, written communication skills with the ability to produce regulator-ready narratives, decision records, and documentation packages, Experience building and improving operating models, procedures, and quality assurance disciplines across complex, cross-functional delivery processes, Executive presence and comfort engaging senior leaders across Legal, Finance, Tax, Risk, Technology, and business/product organizations
Nice to Have
Familiarity with outsourcing governance, operational resilience, and third-party risk management expectations in regulated environments, Experience supporting audits, regulatory exams, and complex information requests requiring structured evidence and traceability, Experience designing operating routines (e.g., working sessions, escalation paths, exception processes) to drive timely decisions and predictable delivery in enterprise-wide programs
What You'll Do.
Govern the end-to-end ICA lifecycle
Drive contractual alignment from agreement intake through execution and post-execution requirements
Lead complex cross-functional workstreams to clarify and align scope
interpret requirements
and strengthen contractual positioning
Provide structured oversight of lifecycle execution
Serve as the program partner to Legal for ICA drafting and negotiation support
Provide guidance on ICA structure
and documentation expectations
Identify and drive resolution of systemic contractual issues
Translate legal and contractual requirements into practical operating guidance
Own and evolve the ICA lifecycle operating model
Set annual priorities for lifecycle delivery
Lead decision-making for complex lifecycle topics
Establish and maintain durable lifecycle standards
Provide end-to-end leadership for ICA lifecycle execution (new ICAs and amendments)
Define and enforce quality standards for intake packages
Lead complex issue resolution for lifecycle blockers
Apply a risk-based approach to prioritization and attention
Engage senior stakeholders as a trusted advisor on ICA lifecycle delivery
contractual alignment
and regulatory defensibility
Support responses to senior management
and regulator inquiries
Influence cross-functional partners to drive timely decision-making
resolve competing priorities
and sustain adherence to governance requirements
Provide coaching and escalation support to managers/analysts
Drive continuous improvement of lifecycle processes
and stakeholder guidance
Develop and maintain standard operating procedures and training
Partner with adjacent teams to align requirements and eliminate duplicative or conflicting artifacts
Define success measures and oversee routine performance/quality reviews
How You'll Work.
Team & Collaboration
Partner with Legal, Finance, Tax, Risk, Technology, and business teams; Lead complex cross-functional workstreams; Collaborate with Legal and functional owners on issue resolution; Engage senior stakeholders across principal and regulated entities; Influence cross-functional partners; Partner with adjacent teams (e.g., outsourcing officers, operational resilience, TPRM, tax)
Communication Scope
Written communication skills with the ability to produce regulator-ready narratives, decision records, and documentation packages
Process & Methodology
Program management discipline, Drive delivery against plan through structured program management, Manage ICA lifecycle execution, Design operating routines (e.g., working sessions, escalation paths, exception processes)
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