Neo

FinTech

Director,InsideSales

CA$175–250k ~AI est. Calgary, Alberta, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Inside Sales at Neo. Skills: Inside sales strategy, Sales infrastructure, Revenue performance. Build Inside Sales Infrastructure. Design operating model”

What You'll Achieve.

Drive revenue growth; Increase multi-product adoption; Grow active customers; Improve credit progression; Improve conversion rates; Increase sales efficiency

Industry & Context.

FinTech
Eligibility Requirements

Criminal records check, Credit check

What They're Looking For.

Must Have

7+ years inside sales experience, 7+ years inbound sales experience, 7+ years sales strategy experience, Track record building sales functions, Track record optimizing sales functions

Nice to Have

Experience building sales infrastructure, Experience in environments selling non-sales teams

What You'll Do.

Build Inside Sales Infrastructure

Design operating model

Design compensation philosophy

Design technology stack

Define inside sales strategy

Drive inside sales strategy

Lead Through Influence

Provide strategic direction

Drive Multi-Product Growth

Develop cross-sell approach

Develop upsell approach

Transform Through Technology

Identify technology solutions

Implement technology solutions

Improve conversion rates

Increase sales efficiency

Create scalable outcomes

Execute Cross-Functional Alignment

Partner with Lifecycle

Partner with Marketing

Partner with CX Operations

Build performance measurement framework

Track conversion rates

Track revenue per interaction

Track customer growth

Deliver Upstream Insights

Provide feedback to Product

Provide feedback to Marketing

Provide feedback to CX

How You'll Work.

Team & Collaboration

Cross-functional partnership; Work with CX Operations; Work with Lifecycle; Work with Marketing; Work with Product; Collaborate with team leaders

Full Job Description

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role Neo has an established team of product experts who serve our customers every day. This role exists to unlock the full potential of that team — transforming it into a high-performing inbound sales function that drives customer stickiness, deepens product adoption, and grows the revenue contribution of our existing customer base. This is a strategy and infrastructure role. The team already has leaders who own coaching and day-to-day performance management. Your job is to build the framework around them: the sales model, the operating rhythm, the measurement infrastructure, and the playbook that turns an operations team into a growth engine. You will be responsible for designing and owning the inside sales strategy — defining how we identify opportunities within our existing customer base, how we track and improve conversion, and how we use technology (including AI) to create scale and consistency across the function. You will set the vision, drive out

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