Neo
FinTech
Director,InsideSales
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Inside Sales at Neo. Skills: Inside sales strategy, Sales infrastructure, Revenue performance. Build Inside Sales Infrastructure. Design operating model”
What You'll Achieve.
Drive revenue growth; Increase multi-product adoption; Grow active customers; Improve credit progression; Improve conversion rates; Increase sales efficiency
Industry & Context.
Criminal records check, Credit check
What They're Looking For.
Must Have
7+ years inside sales experience, 7+ years inbound sales experience, 7+ years sales strategy experience, Track record building sales functions, Track record optimizing sales functions
Nice to Have
Experience building sales infrastructure, Experience in environments selling non-sales teams
What You'll Do.
Build Inside Sales Infrastructure
Design operating model
Design compensation philosophy
Design technology stack
Define inside sales strategy
Drive inside sales strategy
Lead Through Influence
Provide strategic direction
Drive Multi-Product Growth
Develop cross-sell approach
Develop upsell approach
Transform Through Technology
Identify technology solutions
Implement technology solutions
Improve conversion rates
Increase sales efficiency
Create scalable outcomes
Execute Cross-Functional Alignment
Partner with Lifecycle
Partner with Marketing
Partner with CX Operations
Build performance measurement framework
Track conversion rates
Track revenue per interaction
Track customer growth
Deliver Upstream Insights
Provide feedback to Product
Provide feedback to Marketing
Provide feedback to CX
How You'll Work.
Team & Collaboration
Cross-functional partnership; Work with CX Operations; Work with Lifecycle; Work with Marketing; Work with Product; Collaborate with team leaders
Full Job Description
Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role Neo has an established team of product experts who serve our customers every day. This role exists to unlock the full potential of that team — transforming it into a high-performing inbound sales function that drives customer stickiness, deepens product adoption, and grows the revenue contribution of our existing customer base. This is a strategy and infrastructure role. The team already has leaders who own coaching and day-to-day performance management. Your job is to build the framework around them: the sales model, the operating rhythm, the measurement infrastructure, and the playbook that turns an operations team into a growth engine. You will be responsible for designing and owning the inside sales strategy — defining how we identify opportunities within our existing customer base, how we track and improve conversion, and how we use technology (including AI) to create scale and consistency across the function. You will set the vision, drive out
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