Manulife
Financial Services
Director,InformationRiskManagement
“Director, Information Risk Management at Manulife. Skills: Information Risk Management, Technology Risk, Operational Risk, Second-line oversight, Risk governance. Lead and improve second line challenge across technology, data, and operational risk. Challenge first line risk assessments, controls, remediation, and risk acceptances”
What You'll Achieve.
Delivery, quality, and execution of all second-line oversight activities; Adherence to second‑line expectations, risk governance standards, and Manulife’s risk appetite; Providing high‑quality risk insights to senior stakeholders; Improved enterprise risk posture
Industry & Context.
Risk judgment
What They're Looking For.
Must Have
10–12+ years of experience in Information Risk, Technology Risk, Cybersecurity, Operational Risk, or GRC, Experience leading second‑line or audit-style oversight programs across global enterprises, Proven ability to deliver complex, multi‑domain oversight programs with accountability for quality and timeliness, Ability to lead blended teams (onshore and offshore) through influence, guidance, and technical direction, Deep knowledge of cloud, infrastructure, data platforms, resilience, and enterprise IT environments, Excellent communication, risk judgment, and stakeholder engagement skills
Nice to Have
Experience with Generative AI, automation workflows, or continuous control monitoring tools is preferred
What You'll Do.
Lead and improve second line challenge across technology
Challenge first line risk assessments
evidence‑based second line risk opinions and escalate material issues
Oversee review and challenge of RCSAs
Ensure quality challenge of risk acceptances
corrective action plans
and resilience controls (BCM/DR)
Review and approve all second line deliverables to ensure accuracy
and standards alignment
Lead thematic risk analysis and deliver dashboards
and executive‑level insights
and continuous monitoring tools within oversight processes
Ensure timely delivery of oversight commitments and support improved enterprise risk posture
How You'll Work.
Team & Collaboration
Engage senior stakeholders; Represent second line in governance forums; Lead blended teams (onshore and offshore)
Communication Scope
Excellent communication; Communicate challenge outcomes clearly
Process & Methodology
Deliver complex, multi‑domain oversight programs, Accountability for quality and timeliness
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