Spreetail
Fulfillment Leadership
Director,ICQA(Fulfillment)
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optimal for Director candidates.
“Director, ICQA (Fulfillment) at Spreetail. Skills: Operations management, Inventory control, Quality assurance, P&L optimization. Champion inventory and quality. Drive inventory control”
What You'll Achieve.
Optimize fulfillment cost-per-unit; Optimize operational throughput; Decrease failure rates
Industry & Context.
Root cause analysis; Data modeling; Optimization problems
What They're Looking For.
Must Have
5+ years leadership experience, Fulfillment or operations management, E-commerce focus, High-velocity inventory control, Quality assurance focus, Manage complex business processes, Deploy quality programs, Leverage P&L knowledge, Optimize operational costs, Analytical skills, Model data for optimization, Excel expertise, SQL or similar database query, Cross-organizational communication skills, Present clear business recommendations, Navigate ambiguity, Highly organized, Effective time management, Drive impactful results, Minimal oversight
Nice to Have
MBA in Business Analytics, MBA in Supply Chain Management
What You'll Do.
Champion inventory and quality
Drive inventory control
Drive quality assurance
Receive product accurately
Store product accurately
Bill product accurately
Resolve operational failures
Deep dive root causes
Deploy corrective action plans
Decrease failure rates
Lead strategic initiatives
Write program whitepapers
Scope business impact
Propose operational enhancements
Drive cross-functional alignment
Partner with customer experience
Partner with software teams
Partner with fulfillment teams
Analyze and model data
Analyze program risks
Analyze product risks
Present business recommendations
Optimize fulfillment cost-per-unit
Optimize operational throughput
Deploy standardized processes
Drive new disciplines
Implement standard operating procedures
Implement job instructions
Enhance customer delivery experience
Communicate complex strategies
Communicate performance metrics
Communicate recommendations
How You'll Work.
Team & Collaboration
Cross-functional alignment; Customer experience teams; Software teams; Fulfillment teams; Peer-level stakeholders; Senior executive management
Communication Scope
Executive communication; Cross-organizational communication; Present recommendations
Process & Methodology
Strategic roadmap
Full Job Description
## Description Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com. Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for our Dallas fulfillment center. You will be responsible for the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring we remain a leader in e-commerce speed and efficiency. ## How will you achieve success Champion Inventory & Quality: Drive best-in-class inventory control and quality assurance across the fulfillment center (FC) network, ensuring all product is received, stored, and billed accurately. Resolve Operational Failures: Deep dive into root causes for shipping errors, damaged products, and systemic variances, deploying corrective action plans to decrease failure rates. Lead Strategic Initiatives: Write comprehensive program whitepapers to scope business impact across people, process, and technology, proposing enhancements to existing operations. Drive Cross-Functional Alignment: Partner seamlessly with customer experience, software, and fulfillment teams to turn performance opportunities into a continued strategic advantage. Analyze & Model Data: Model data and metadata for pre-built and ad hoc reporting to identify trends in inventory accuracy, replenishment, and overall FC performance. Optimize the P&L: Analyze program and product risks to present actionable, data-driven business recommendations that optimize fulfillment cost-per-unit and operational throughput. Deploy Standardized Processes: Drive new disciplines, standard operating procedures (SOPs), and job instructions across the network to enhance the customer delivery experience. Executive Communication: Communicate complex strategies, performance metrics, and recommendations clearly and concisely to peer-level stakeholders and senior executive m
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