Spreetail

Fulfillment Leadership

Director,ICQA(Fulfillment)

$175–250k ~AI est. Greenwood, Indiana, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, ICQA (Fulfillment) at Spreetail. Skills: Operations management, Inventory control, Quality assurance, P&L optimization. Champion inventory and quality. Drive inventory control”

What You'll Achieve.

Optimize fulfillment cost-per-unit; Optimize operational throughput; Decrease failure rates

Industry & Context.

Fulfillment Leadership
Problems you'll solve

Root cause analysis; Data modeling; Optimization problems

What They're Looking For.

Must Have

5+ years leadership experience, Fulfillment or operations management, E-commerce focus, High-velocity inventory control, Quality assurance focus, Manage complex business processes, Deploy quality programs, Leverage P&L knowledge, Optimize operational costs, Analytical skills, Model data for optimization, Excel expertise, SQL or similar database query, Cross-organizational communication skills, Present clear business recommendations, Navigate ambiguity, Highly organized, Effective time management, Drive impactful results, Minimal oversight

Nice to Have

MBA in Business Analytics, MBA in Supply Chain Management

What You'll Do.

Champion inventory and quality

Drive inventory control

Drive quality assurance

Receive product accurately

Store product accurately

Bill product accurately

Resolve operational failures

Deep dive root causes

Deploy corrective action plans

Decrease failure rates

Lead strategic initiatives

Write program whitepapers

Scope business impact

Propose operational enhancements

Drive cross-functional alignment

Partner with customer experience

Partner with software teams

Partner with fulfillment teams

Analyze and model data

Analyze program risks

Analyze product risks

Present business recommendations

Optimize fulfillment cost-per-unit

Optimize operational throughput

Deploy standardized processes

Drive new disciplines

Implement standard operating procedures

Implement job instructions

Enhance customer delivery experience

Communicate complex strategies

Communicate performance metrics

Communicate recommendations

How You'll Work.

Team & Collaboration

Cross-functional alignment; Customer experience teams; Software teams; Fulfillment teams; Peer-level stakeholders; Senior executive management

Communication Scope

Executive communication; Cross-organizational communication; Present recommendations

Process & Methodology

Strategic roadmap

Full Job Description

## Description Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.   Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for our Dallas fulfillment center. You will be responsible for the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring we remain a leader in e-commerce speed and efficiency. ## How will you achieve success Champion Inventory & Quality: Drive best-in-class inventory control and quality assurance across the fulfillment center (FC) network, ensuring all product is received, stored, and billed accurately. Resolve Operational Failures: Deep dive into root causes for shipping errors, damaged products, and systemic variances, deploying corrective action plans to decrease failure rates. Lead Strategic Initiatives: Write comprehensive program whitepapers to scope business impact across people, process, and technology, proposing enhancements to existing operations. Drive Cross-Functional Alignment: Partner seamlessly with customer experience, software, and fulfillment teams to turn performance opportunities into a continued strategic advantage. Analyze & Model Data: Model data and metadata for pre-built and ad hoc reporting to identify trends in inventory accuracy, replenishment, and overall FC performance. Optimize the P&L: Analyze program and product risks to present actionable, data-driven business recommendations that optimize fulfillment cost-per-unit and operational throughput. Deploy Standardized Processes: Drive new disciplines, standard operating procedures (SOPs), and job instructions across the network to enhance the customer delivery experience. Executive Communication: Communicate complex strategies, performance metrics, and recommendations clearly and concisely to peer-level stakeholders and senior executive m

Free ATS check

Applying for this Director, ICQA (Fulfillment) role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Lever

  • Lever uses a streamlined one-page form — apply in under 5 minutes.
  • LinkedIn import works well; review parsed data before submitting.
  • The cover letter field is optional but visible to reviewers — use it to differentiate.
  • Referral codes from employees can significantly boost visibility of your application.

ANONYMOUS · UNFILTERED

What do employees actually say about Spreetail?

Real rants from real employees. Read before you apply.

Read Company Rants →