Salesforce
Director,GrowthMultiplier(SalesforcePractice)
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“Director, Growth Multiplier (Salesforce Practice) at Salesforce. Skills: Delivery Management, Growth Multiplication, Salesforce Expertise, Team Leadership, Practice Building. Lead Global Delivery Centre. Multiply impact of services organization”
What You'll Achieve.
Grow the team’s reputation as a centre of excellence; Achieve measurable customer outcomes; Deliver high value to customers; Maximise the value of Salesforce products for clients; Achieve outsized impact; Consistently deliver revenue targets with accurate forecasting
Industry & Context.
Ability to quickly translate technology concepts into business value
What They're Looking For.
Must Have
18 + years of experience in a consulting firm or professional services division of a software company, delivering software-based business solutions across Sales, Marketing, Service, and Support., Demonstrable growth mindset — a track record of not just managing a practice but building it from scratch, expanding it, opening new accounts, and building a pipeline through personal hustle, network, and thought leadership., Strong Salesforce experience across Sales Cloud, Service Cloud, and/or Industry knowledge of Data & AI / Agentic Tech Stacks is highly valued., Track record of at least 5 successful Salesforce cloud project implementations, including one or more large-scale transformation engagements., Demonstrated success in building and scaling practice capability through pre-sales playbooks, architectural design frameworks, and demand planning., Proven ability to sell solutions at the C-level and consistently deliver revenue targets with accurate forecasting., Deep understanding of enterprise sales cycles and different professional services engagement models., Experience building or contributing to brand positioning for a delivery organization — through content, partnerships, events, or industry recognition., Demonstrated understanding of integration frameworks and experience delivering performant, scalable, and robust complex Salesforce integrations., Strong grasp of business processes and their implementation into enterprise ability to quickly translate technology concepts into business value., Degree or equivalent proven experience evaluated on core competencies, including leadership roles, military experience, volunteer roles, and work experience.
Nice to Have
Life Sciences, Manufacturing and Automotive, Sales and Service / Contact Center, Marketing & Loyalty, Retail and Consumer Goods / Commerce, Services stack — Data Migration, DevOps, and related disciplines
What You'll Do.
Lead Global Delivery Centre
Multiply impact of services organization
Build and scale Salesforce's New & Emerging Technology cloud capabilities
Deliver high value to customers
Manage professional services team
Hunt for new opportunities
Provide hands-on leadership
Present compelling solutions and proposals
and elevate next-generation leaders
Hire exceptional talent and manage performance
Oversee successful delivery of complex Salesforce implementations
Drive a culture of continuous innovation
Champion GDC capabilities internally
Foster closer collaboration with Regional Salesforce Professional Services teams and broader ecosystem partners
Drive the Product & Engineering feedback loop for Customers as OneSalesforce program
How You'll Work.
Team & Collaboration
Build strong, trusted partnerships across a matrixed organisation; Collaborate effectively across internal and external teams to garner alignment and achieve outsized impact; Foster closer collaboration with Regional Salesforce Professional Services teams and broader ecosystem partners; Foster closer relationships and collaboration with Product & Engineering teams
Communication Scope
Communicate with clarity, concision, and impact — both in writing and in spoken form — across diverse audiences from technical teams to C-suite executives.; Listen actively and adapt communication style to the project; Present compelling solutions and proposals to internal and external stakeholders, including executive leadership and prospective clients.
Process & Methodology
Oversee successful delivery of complex Salesforce implementations across multiple engagement models, Demand planning
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ****Role Overview**** **We are seeking an exceptional Director of Delivery Management of Professional Services to lead our Global Delivery Centre. This is a senior leadership role for someone who is an equal parts delivery leader & growth driver — someone who does not just run a services organisation but actively multiplies its impact. You will combine deep Salesforce delivery expertise with a growth mindset, executive presence, and the relentless persistence to grow the team’s reputation as a centre of excellence.** **You will be a key member of the Leadership Team of the**Strategic New & Emerging Technology practice**, accountable for both the quality of delivery and the strategic building & expansion of our practice. The ideal candidate brings 18+ years of consulting or professional services experience, a passion for innovation, and a proven track record of scaling teams, winning business, and driving measurable customer outcomes. ** **As a Director of Professional Services, you should have expertise in building strong competency in building and scaling Salesforce’s**New & Emerging Technology** cloud capabilities and delivering high value to custome
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