USA for UNHCR
Director,GovernanceandExecutiveOperations
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“Director, Governance and Executive Operations at USA for UNHCR. Skills: Board governance, Executive operations, Systems administration. Lead operational lifecycle of the Board. Coordinate agenda”
Industry & Context.
Sense-making
Travel up to 20% domestically
What They're Looking For.
Must Have
Bachelor's degree in a relevant field, 14+ years managing nonprofit board governance operations, Demonstrated expertise in nonprofit board governance standards, Demonstrated tech adeptness with board management systems, Track record of building, simplifying, or improving governance systems, People management experience, High discretion and sound judgment, Project management discipline, Experience supporting CEO and Executive operations, Experience auditing or rebuilding governance platforms
Nice to Have
Experience with standard executive collaboration tools
What You'll Do.
Lead operational lifecycle of the Board
Manage meeting logistics
Track action follow-through
Own administration of board management system
Ensure documentation is current
Improve board systems
Prepare CEO and ELG for board engagements
Track governance compliance
Serve as primary operational point of contact for
Design systems supporting ELG-level execution
Operate systems supporting ELG-level execution
Partner with ELG on meeting design
Coordinate organizational calendar planning
Maintain Executive Office documentation
Maintain version control
Maintain institutional records
Provide direct supervision of Senior Executive Coordinator
Support development of Senior Executive Coordinator
Coordinate Executive Office logistics
Coordinate in-person Board meeting execution
Support VP in operationalizing strategy execution
Track strategy milestones
Report on strategy progress
Translate ELG decisions into execution plans
How You'll Work.
Team & Collaboration
Partner with ELG; Coordinate across departments
Communication Scope
Simplify complex information
Process & Methodology
Project management discipline
Full Job Description
At USA for UNHCR, our people are the driving force behind our mission of delivering hope and opportunity to refugees worldwide. We're not just a workplace - we're a vibrant community of passionate, forward-thinking professionals committed to making a real difference. If you thrive in a dynamic, transparent, and data-driven environment, and want your career to directly impact lives across the globe, we invite you to join us! SUMMARY The Director, Governance and Executive Operations is responsible for the operational integrity of USA for UNHCR's board governance and the systems that enable executive-level decision-making. This is a tech-adept, systems-oriented role that exists to make board engagement easier and more efficient for the CEO and Executive Leadership Group (ELG). Reporting to the VP, Strategy and Impact, the Director leads the design and administration of board governance systems with a mandate to replace complexity with simplicity. The role is grounded in sense-making: translating governance requirements into rational, well-administered processes that support fiduciary duty without adding friction. The Director partners closely with the ELG to deliver board materials, manage governance operations, and bring executive decisions through to execution. The role supervises the Senior Executive Coordinator and oversees the integrated functioning of the Executive Office. ESSENTIAL DUTIES AND RESPONSIBILITIES Board Governance Operations (50%) Lead the operational lifecycle of the Board and its committees, including agenda coordination, materials production, meeting logistics, minutes, and action follow-through Own administration of the board management system and ensure all charters, bylaws, policies, committee materials, and governance documentation are current, accurate, and well-organized Audit and continuously improve board systems to reduce complexity and eliminate redundancy Prepare the CEO and ELG for board engagements with anticipatory thinking and decis
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