Director,GlobalMSPSales

## Description All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.   JumpCloud is Intelligent, Secure IT. Position Overview We are seeking an experienced, strategic, and results-driven Global MSP Sales Director to lead and scale our Managed Service Provider (MSP) business. In this role, you will have end-to-end accountability for the global MSP revenue lifecycle, managing both the net-new partner acquisition engine and the existing partner growth engine. You will directly lead a team of Partner Account Executives (PAEs) and Business Development Representatives (BDRs) focused on landing new MSPs, alongside a dedicated MSP Account Management Team focused on driving retention, health, and deep wallet-share expansion. As a key leader, you will also collaborate cross-functionally with Marketing, Product, Enablement, and Channel Leadership to optimize our market position and partner program. ## Key Responsibilities Strategic Leadership & Revenue Ownership Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner acquisition and net revenue retention (NRR) targets. Provide direct leadership, coaching, and performance management to the global team of PAEs, BDRs, and Account Managers. Own global forecasting, pipeline management, and revenue reporting for the entire MSP business unit. Existing Partner Account Management & Expansion Oversee the global MSP Account Management function to ensure high partner satisfaction, platform adoption, and ope