OCVIBE Market Hall, LLC
Director,GeneralManager,KatellaCommons
“Director, General Manager, Katella Commons at OCVIBE Market Hall, LLC. Skills: Operations management, Facility management, Team leadership. Support GM in establishing operational structure. Develop staffing models”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
8+ years experience, Bachelor's Degree
Nice to Have
Experience in high-volume environments, Experience in multi-concept environments
What You'll Do.
Support GM in establishing operational structure
Develop staffing models
Develop service standards
Develop execution frameworks
Coordinate building readiness
Coordinate vendor setup
Coordinate shared service infrastructure
Oversee onboarding for culinary partners
Oversee onboarding for internal teams
Develop SOPs for guest experience
Develop SOPs for tenant coordination
Develop SOPs for service flow
Develop SOPs for daily operations
Participate in walkthroughs
Participate in operational readiness assessments
Participate in soft opening execution
Support development of operational plans
Support development of staffing models
Support development of service standards
Coordinate operational readiness activities
Coordinate commissioning
Assist with implementation of technology systems
Assist with implementation of POS infrastructure
Assist with implementation of kiosks
Assist with implementation of operational platforms
Develop emergency procedures
Develop opening checklists
Develop training materials
Participate in soft opening planning
Participate in soft opening execution
Lead daily operations
Maintain hospitality standards
Maintain cleanliness standards
Maintain safety standards
Maintain service standards
Serve as primary escalation point
Coordinate guest flow
Coordinate common area operations
Coordinate operational execution
Ensure departments operate cohesively
Support guest experience
Oversee operational systems
Coordinate implementation of systems
Coordinate training on systems
Coordinate troubleshooting of systems
Coordinate vendor relationships for systems
Ensure operational data systems function
Ensure reporting systems function
Coordinate janitorial services
Coordinate security services
Coordinate landscaping services
Coordinate waste control services
Coordinate pest control services
Coordinate maintenance services
Oversee loading dock operations
Oversee operational logistics
Partner on maintenance needs
Partner on facility needs
Support life safety programs
Support emergency preparedness
Support operational compliance
Lead operational staff
Conduct performance reviews
Conduct development planning
Foster accountability culture
Foster teamwork culture
Foster hospitality culture
Foster continuous improvement culture
Support operational budgeting
Support labor planning
Monitor operational KPIs
Identify opportunities for improvement
Drive operational efficiency
Maintain service quality
How You'll Work.
Team & Collaboration
Cross-functional teams; District support teams; Property Management teams; Engineering teams
Applying for this Director, General Manager, Katella Commons role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about OCVIBE Market Hall, LLC?
Real rants from real employees. Read before you apply.