HelloFresh

Director,Fulfillment

$198–205k Newark, New Jersey, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Fulfillment at HelloFresh. Skills: Fulfillment operations, Talent development, KPI management. Drive culture. Coach talent”

What You'll Achieve.

Meet all KPI’s

Industry & Context.

Problems you'll solve

Resolve ambiguous situations; Resolve challenging situations; Identify alternatives; Evaluate approaches; Present approaches; Develop contingency plans; Translate numbers into action; Grind away at issues

What They're Looking For.

Must Have

Develop trust, credibility, effective and collaborative relationships, Develop high standards for execution to meet all KPI’s, Hold operators accountable to the HF brand, KPI’s, and culture

Nice to Have

Experience in hyper-growth, constantly changing environments, Translate numbers into action, Lead cross-functional teams, Cultivate collaborative partnerships at all levels and departments

What You'll Do.

Develop effective relationships

Develop collaborative relationships

Be liaison between site operations and Headquarters

Help team identify key priorities

Communicate brand standards

Communicate KPI standards

Communicate culture standards

How You'll Work.

Team & Collaboration

Cross-functional teams; Collaborative partnerships

Communication Scope

Convey ideas

Full Job Description

Director of Operations Newark, New Jersey The Director of Operations drives the culture coach and develop talent within each functional area of fulfillment ( Fulfillment, Quality, Warehouse, and Shipping) Develop trust, credibility, effective and collaborative relationships with Hellofresh peers and direct reports Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site Develop high standards for execution to meet all KPI’s convey ideas and/or concerns; communicate and hold operators accountable to the HF brand, KPI’s, and culture. You are... Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none You’ll get… Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities Generous PTO and flexible attendance policy Comprehensive health and wellness benefits with options at $0 monthly, effective first day of

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