HelloFresh
Director,Fulfillment
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optimal for Director candidates.
“Director, Fulfillment at HelloFresh. Skills: Fulfillment operations, Talent development, KPI management. Drive culture. Coach talent”
What You'll Achieve.
Meet all KPI’s
Industry & Context.
Resolve ambiguous situations; Resolve challenging situations; Identify alternatives; Evaluate approaches; Present approaches; Develop contingency plans; Translate numbers into action; Grind away at issues
What They're Looking For.
Must Have
Develop trust, credibility, effective and collaborative relationships, Develop high standards for execution to meet all KPI’s, Hold operators accountable to the HF brand, KPI’s, and culture
Nice to Have
Experience in hyper-growth, constantly changing environments, Translate numbers into action, Lead cross-functional teams, Cultivate collaborative partnerships at all levels and departments
What You'll Do.
Develop effective relationships
Develop collaborative relationships
Be liaison between site operations and Headquarters
Help team identify key priorities
Communicate brand standards
Communicate KPI standards
Communicate culture standards
How You'll Work.
Team & Collaboration
Cross-functional teams; Collaborative partnerships
Communication Scope
Convey ideas
Full Job Description
Director of Operations Newark, New Jersey The Director of Operations drives the culture coach and develop talent within each functional area of fulfillment ( Fulfillment, Quality, Warehouse, and Shipping) Develop trust, credibility, effective and collaborative relationships with Hellofresh peers and direct reports Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site Develop high standards for execution to meet all KPI’s convey ideas and/or concerns; communicate and hold operators accountable to the HF brand, KPI’s, and culture. You are... Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none You’ll get… Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities Generous PTO and flexible attendance policy Comprehensive health and wellness benefits with options at $0 monthly, effective first day of
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