HelloFresh
Director,Fulfillment
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“Director, Fulfillment at HelloFresh. Skills: Fulfillment operations, Talent development, Cross-functional leadership. Drive culture. Coach talent”
What You'll Achieve.
Meet all KPI’s; Deliver results
Industry & Context.
Grinding away at issues; Translate numbers into action; Resolve ambiguous situations; Resolve challenging situations; Identify alternatives; Evaluate approaches; Present approaches; Thinking in terms of contingency plans
Willing to work weekends, Willing to work night shifts
What They're Looking For.
Must Have
10+ years management experience, Bachelor's Degree required, Ability to think strategically, Communicate at executive level, Top-notch organizational skills, Attention to detail, Familiarity with FSMA, Familiarity with HACCP, Familiarity with SQF, Demonstrated ability to motivate, Demonstrated ability to develop, Demonstrated ability to manage 2000+ employees, Deep knowledge of Lean, Deep knowledge of Agile Production, Comprehensive background in Fulfillment, Comprehensive background in Shipping, Comprehensive background in Receiving, Comprehensive background in Warehousing, Inventory control management, Continuous improvement skills, Customer service obsession, Willingness to do whatever it takes, Effective communication, Leader for employees, Leader for direct reports, Leader for cross-functional teams, Leader for executive leadership, Proven ability to adapt, Willing to work weekends, Willing to work night shifts, High level of integrity, High level of ethics
Nice to Have
Master's preferred, APICS CPIM or CSCP certification, WMS implementation a plus
What You'll Do.
Develop relationships
Be liaison between site operations
Identify key priorities
Develop high standards for execution
Communicate brand standards
Hold operators accountable
Deliver new product initiatives
How You'll Work.
Team & Collaboration
Collaborative relationships; Cross-functional teams; Collaborative partnerships
Communication Scope
Communicate at executive level; Effective communication
Full Job Description
Director of Operations Irving, Texas The Director of Operations drives the culture coach and develop talent within each functional area of fulfillment ( Fulfillment, Quality, Warehouse, and Shipping) Develop trust, credibility, effective and collaborative relationships with Hellofresh peers and direct reports Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site Develop high standards for execution to meet all KPI’s convey ideas and/or concerns; communicate and hold operators accountable to the HF brand, KPI’s, and culture. You are... Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none You have... 10+ years of management experience leading a fulfillment operations center; preferably in food service, food production or kitting Bachelor's Degree required - Master's preferred Ability to think strategically and communicate at the executive level, coupled
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