Amazon.com Services LLC
Technology
Director,EnterpriseProductivityApplications
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Enterprise Productivity Applications at Amazon.com Services LLC. Skills: Enterprise Productivity Applications, Service Delivery, Technology Transformation. Lead distributed team. Develop distributed team”
What You'll Achieve.
Maintain high service quality; Maintain high availability
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
10+ years software development, 10+ years systems engineering, 10+ years technical program management, Experience leading large-scale distributed engineering teams, Proven track record delivering complex technical programs, Proven track record delivering services at scale, Understanding of enterprise productivity applications, Understanding of SaaS platforms, Experience with cloud technologies, Experience with modern software development practices
Nice to Have
Experience managing globally distributed teams, Background in enterprise IT services, Background in productivity applications, Background in collaboration platforms, Experience with large-scale migrations, Experience with technology transformations, Stakeholder management skills, Ability to influence at all levels, Experience with M365, Experience with Zoom, Experience with Slack, Experience with similar enterprise platforms, Track record of building high-performing teams, Track record of building diverse teams, Experience operating services at Amazon scale, Bachelor's degree in Computer Science, Bachelor's degree in Engineering, Advanced degree preferred
What You'll Do.
Lead distributed team
Develop distributed team
Oversee strategic portfolio
Drive migration strategy
Manage service delivery
Partner with stakeholders
Understand business needs
Deliver scalable solutions
Build operational excellence practices
Maintain operational excellence practices
Drive cost optimization
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholder partnership
Process & Methodology
Technical program management
Full Job Description
Amazon is seeking an experienced Director to lead our Enterprise Productivity Applications organization. This is a high-impact leadership role within the Enterprise Engineering organization, responsible for managing Amazon's portfolio of enterprise-wide productivity applications and services that serve over 1.1 million Amazonians globally. The Enterprise Productivity Applications organization is dedicated to enabling Amazon's workforce with world-class productivity tools and services. We operate in a fast-paced environment where innovation, customer obsession, and operational excellence are paramount. Key job responsibilities As Director of Enterprise Productivity Applications, you will: - Lead and develop a geographically distributed team of over 100 Builders and Technical Program Managers - Oversee a strategic portfolio of more than 2 dozen tier-1 services critical to Amazon's global operations - Drive the ongoing migration strategy from legacy services to modern platforms including M365 and Zoom - Manage service delivery, reliability, and innovation across our productivity application ecosystem - Partner with stakeholders across Amazon to understand business needs and deliver scalable solutions - Set technical vision and strategy for enterprise productivity services - Build and maintain strong operational excellence practices across all services - Drive cost optimization while maintaining high service quality and availability Basic Qualifications: - 10+ years of professional experience in software development, systems engineering, or technical program management - Experience leading large-scale, distributed engineering teams - Proven track record of delivering complex technical programs and services at scale - Strong understanding of enterprise productivity applications and SaaS platforms - Experience with cloud technologies and modern software development practices Preferred Qualifications: - Experience managing globally distributed teams across multiple time zo
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