Mastercard
DirectorEnterpriseOrderManagementPlatform
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“Director Enterprise Order Management Platform at Mastercard. Skills: Order Management Platform, Order-to-Cash, Integration Leadership. Own end-to-end strategy, roadmap, governance, and operational readiness. Manage platform standards, configuration direction, and lifecycle management”
What You'll Achieve.
Deliver reliable, secure, and auditable outcomes; Improve cycle time, quality, and transparency; Support future enterprise platform integrations
Industry & Context.
Root-cause coordination; Problem management
What They're Looking For.
Must Have
Bachelor’s degree in Information Systems, Engineering, Finance, Business, or equivalent practical, Advanced expertise in Order Management platforms and Order-to-Cash processes, Experience leading enterprise OM implementations and integrations, Hands-on integration leadership across key platforms, Experience leading complex cross-functional delivery, Skilled in communicating technical and process concepts clearly, Demonstrate prioritization, execution rigor, and comfort operating in ambiguity
Nice to Have
MBA or advanced degree preferred, Cloud OM experience strongly preferred, Billing platforms or any enterprise billing systems required
What You'll Do.
Own end-to-end strategy
and operational readiness
Manage platform standards
configuration direction
and lifecycle management
Lead design and delivery oversight for primary integrations
Bring deep understanding of Order-to-Cash workflows
Ensure integration and process designs support billing accuracy
Establish team and operating model to support Dev
Provide clear requirements
Support cutover planning and production readiness activities
Oversee run/maintain model for OM
Manage incident triage
root-cause coordination
and vendor engagement
Handle escalation communications and continuous improvement
Partner with OM operations and business owners
and deliver training/communications
Identify automation opportunities
Build and lead a team
How You'll Work.
Team & Collaboration
Business stakeholders; Technology teams; Vendors; Cross-functional delivery; Business and technology stakeholders
Communication Scope
Technical concepts; Process concepts; Integration topics
Process & Methodology
Roadmap, Governance, Release management, Cutover planning
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director Enterprise Order Management Platform ### Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. ________________________________________ Overview The Global Business Solutions Center (GBSC) Financial Systems organization is establishing an enterprise Order Management (OM) platform capability and operating model within GBSC. The Director, Enterprise Order Management Platform will lead the Cloud OM platform implementation and long-term ownership, ensuring the platform integrates seamlessly across the enterprise order-to-cash landscape and enabling scalable delivery for current and future business programs. The Director, Enterprise Order Management Platform will build and lead a team responsible for platform strategy, delivery enablement, release management support, integration business analysis, OM operations
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