McKesson
healthcare
Director,EnterpriseITVMO
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“Director, Enterprise IT VMO at McKesson. Skills: Vendor Management, Contract Management, Governance Frameworks, Operational Excellence. Establish and lead enterprise-wide vendor management and governance frameworks. Own strategic supplier relationships”
What You'll Achieve.
improve service delivery; operational stability; cost effectiveness; operational resilience; performance management; risk mitigation; contract adherence; value realization; cost optimization; portfolio rationalization; compliance; service optimization; performance transparency; enterprise governance; performance objectives; organizational priorities; enterprise value; business strategy; enterprise priorities; shared value; commercial transparency; business outcomes; speed-to-market; reducing operational spend
Industry & Context.
issue escalation; risk management; gap assessments; issue resolution
What They're Looking For.
Must Have
13+ years of experience in IT Vendor Management, Commercial Management, Contract Management, Procurement, or Service Delivery, at least 5 years specifically focused on maturing a VMO or a multi-vendor governance ecosystem in a complex, regulated industry, 6+ years of experience managing and building high-performing teams, managing other people-leaders in a global, matrixed environment, Deep functional understanding of the IT vendor contract ecosystem, proven ability to translate complex legal terms into operational execution, Proven track record of designing and implementing VMO governance frameworks, risk registers, and reporting cycles from the ground up, Demonstrated ability to perform deep-dive financial analysis, including invoice-to-contract reconciliation, consumption-based model auditing, and "like-for-like" rate card benchmarking
Nice to Have
advanced degree preferred, Deep expertise in managed IT services, strategic vendor management, MSP governance, relationships and service performance management, Executive-level experience leading large-scale service delivery models and enterprise operating frameworks, financial, commercial, and contract management business acumen, Proven ability to lead enterprise transformation initiatives and drive operational excellence at scale, Exceptional executive communication, stakeholder management, and influence skills, Proven experience navigating complex, matrixed partnerships with Global Sourcing or Procurement organizations, track record of driving shared value and commercial transparency, Proven ability to architect an enterprise service delivery model that aligns technical SLAs with actual business outcomes, Ability to demonstrate a track record of driving significant value beyond mere cost-cutting, improving speed-to-market and reducing operational spend by enhancing vendor-led innovation, Experience acting as a "Strategic Translator" who can explain complex contractual or operational risks to CIO and VP-level stakeholders in terms of business impact
What You'll Do.
Establish and lead enterprise-wide vendor management and governance frameworks
Own strategic supplier relationships
Direct post contract execution commercial management activities
Ensure adherence to McKesson vendor management policies
Ownership of the Contractual Change Control process
Conduct forensic audits of vendor invoices
Design and lead the end-to-end enterprise governance framework
Drive rigor in the post-governance cycle
Drive an enterprise approach to service performance effectiveness
Lead strategic performance analysis
Establish and mature the enterprise Service Delivery Model
Promote a culture of continuous improvement
Own the ongoing development and evolution of tools and platforms
Provide overall governance of MT ITSM and non-ITSM processes
Partner with cross-functional leaders to align processes
Lead and develop senior leaders and teams
Operate as a trusted advisor to CIO staff
Analyze external market trends and vendor landscapes
Ensure alignment of goals
and performance outcomes
Partner closely with the Sourcing & Procurement (S&P) organization
Serve as the primary operational feedback loop for S&P
How You'll Work.
Team & Collaboration
cross-functional coordination; cross-functional leaders; complex, cross-functional initiatives; complex, matrixed partnerships with Global Sourcing or Procurement organizations
Communication Scope
Exceptional executive communication; stakeholder management; influence skills; Strategic Translator
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. **Job Title:** Director, Enterprise IT VMO **Current Need** Reporting to the Vice President, Enterprise IT Vendor Management Office (VMO) within McKesson Technology’s Operational Excellence and Governance organization the Director, Enterprise IT VMO leads McKesson’s managed services and strategic technology supplier contract ecosystem. This role defines and drives enterprise vendor governance and accountability across managed services providers (MSPs) and strategic vendors and is responsible for supplier performance, commercial and contract management, risk management, financial management, compliance, relationship management and service optimization. The Director aligns vendor capabilities to business and technology strategies to improve and enable service delivery, operational stability and cost effectiveness. As the enterprise owner of strategic supplier relationships, this role drives continuous improvement and operational excellence across McKesson Technology (MT). This role is the primary architect and driver of McKesson’s VMO transformation. The Director will not only lead the team but will design, build, and mature the enterprise-wide frameworks required to shift the VMO from an administrative unit to a strategic engine for operational resilience and excellence with an internal client focused mindset. We are looking for a builder, not just a maintainer. The
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