Vynca
Enhanced Care Management
Director,EnhancedCareManagement
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Enhanced Care Management at Vynca. Skills: Enhanced Care Management, Program oversight, Stakeholder engagement. Direct and oversee operations of the enhanced care. Oversee Cal AIM program performance”
What You'll Achieve.
Meet CalAIM program performance; Meet contract goals and objectives; Meet contract regulatory requirements; Meet data requirements; Meet records standards; Meet billing requirements standards; Meet SLAs
Industry & Context.
Resolve complex problems; Apply creative solutions; Apply analytical solutions
Occasional travel required, Access to reliable internet connection, Vaccinated against influenza
What They're Looking For.
Must Have
5+ years people management, 3+ years care management, Proficient with Microsoft and Google applications, General computer literacy, Adaptability to work collaboratively and cross-functionally in a remote environment, Ability to work with complex and multifaceted tasks and systems, Experience working with diverse populations, Ability to maintain sensitivity in all interactions, Experience working with multidisciplinary teams
Nice to Have
Bachelors Degree, Experience with Enhanced Care Management programs
What You'll Do.
Direct and oversee operations of the enhanced care
Oversee Cal AIM program performance
Manage provider and community collaboration/engagement
Oversee care management specialists
Manage interdependencies
Develop growth opportunities
Resolve complex problems
Support VP of Clinical Operations in strategy development
and manage Vynca’s Enhanced Care
Supervise Clinical Managers
Supervise Clinical Consultants
Supervise Lead Care Managers
Supervise support staff
Administer the ECM program
Develop linkage with healthcare plans
Create clear and easy access and entry into
Refine program policies and procedures
Implement program policies and procedures
Oversee day to day ECM program
Ensure ECM contract goals and objectives are met
Ensure contract regulatory and data requirements are met
Keep records to standards
Keep billing requirements to standards
Oversee care planning
Oversee crisis management
Oversee transition plans
Ensure staff training
Run EHR reports as needed
Oversee claims submission
Oversee receipt of payments
Represent the organization with the public
Represent the organization with local businesses
Represent the organization with employers
Represent the organization with health plans
Represent the organization with vendors
Represent the organization with regulatory bodies
Represent the organization with outside vendors
Provide reports to management regarding ECM
Provide reports to managed care plans regarding ECM
Oversee all aspects of running an efficient team
Focus on role definition
Focus on attainment of goals
Design standard operating procedures
Implement standard operating procedures
Design workflows for the department
Implement workflows for the department
Develop strategic messaging
Convey the company’s value proposition
Overcome patient objections
Manage quality assurance programs
Enhance the client experience
Align team member performance to business objectives
Report accurate business results in monthly operations reviews
Apply creative solutions to business problems
Apply analytical solutions to business problems
Pivot quickly when needed
Collaborate with other department leaders
Foster cross functional cooperation
Manage referral management with business development
Manage patient on-boarding with clinical operations
Exemplify company culture
Model core values of the organization
Ensure staff understands values and mission
Perform other related duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional cooperation; Referral management; Patient on-boarding
Communication Scope
Reporting to management; Reporting to plans
Full Job Description
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. ABOUT THE JOB The Director of Enhanced Care Management is responsible for directing and overseeing operations of the enhanced care management program. This includes responsibility for Cal AIM program performance, provider and community collaboration/engagement, oversight of the care management specialists, policy development, process improvement/program enhancements, managing interdependencies and risks, and developing growth opportunities. The director works on projects from the point of conceptualization up to the implementation stages, and is responsible for resolving complex problems. The director supports the VP of Clinical Operations in the development of strategy that results in better health quality outcomes, better patient care, and lower cost of care. The Director of Enhanced Care Management will develop, implement, supervise, and manage Vynca’s Enhanced Care Management Program. They will supervise Clinical Managers, Clinical Consultants, Lead Care Managers, and support staff. This individual will be responsible for administering the ECM program, developing linkage with healthcare plans, outreach, creating clear and easy access and entry into the ECM program, program evaluation, and staff supervision. WHAT YOU’LL DO - Supervise Clinical Managers, Clinical Consultants, Lead Care Managers, and support staff - Refine and implement program policies and procedures - Oversee day to day ECM
Applying for this Director, Enhanced Care Management role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Vynca?
Real rants from real employees. Read before you apply.