Ironclad
Tech / AI / Software
Director,Engineering-AI
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“Director, Engineering - AI at Ironclad. Skills: AI platform, applied ML, product engineering, customer experience, LLM, retrieval, agents, structured contract understanding, workflow integration. Lead the strategy, roadmap, and execution for Ironclad’s Intelligence Platform, spanning: contract extraction and understanding, search and retrieval, agent framework and orchestration, Ironclad Assistant. Define and evolve the architecture for reusable AI capabilities used across multiple product areas”
What You'll Achieve.
enable product teams to move faster with higher quality and consistency; turn them into durable product advantage: deeper contract understanding, more powerful search, trustworthy agentic workflows, and an assistant that helps customers move faster and make better decisions; improve quality, reliability, latency, observability, security, and cost for AI-powered experiences; translate customer needs into differentiated AI capabilities and products; ensure its underlying capabilities are reusable across the platform; create leverage for other teams; enables rapid progress without sacrificing technical excellence
Industry & Context.
architectural instincts and design systems that are practical, extensible, reliable, and aligned with business and customer needs; Ability to simplify complex systems and create leverage for others
What They're Looking For.
Must Have
deep experience building and scaling AI-powered products or platforms in production, ideally in complex, high-stakes domains (e. g. , legaltech, enterprise SaaS, fintech, healthcare), architectural instincts and design systems that are practical, extensible, reliable, and aligned with business and customer needs, product judgment and connect technical decisions directly to differentiated customer value, excellent cross-functional partner who can align engineering, product, and business stakeholders around a clear vision and execution plan, hire, develop, and empower engineers and technical leaders, and you have a track record of delivering through ambiguity and shaping strategy in fast-moving technical areas
Nice to Have
Experience shipping customer-facing AI assistants, copilots, or agentic products and familiarity with LLM/agent evaluation systems (including human-in-the-loop and telemetry-driven feedback loops) are pluses
What You'll Do.
and execution for Ironclad’s Intelligence Platform
spanning: contract extraction and understanding
agent framework and orchestration
Define and evolve the architecture for reusable AI capabilities used across multiple product areas
Contribute hands-on through prototyping
technical exploration
and selective production implementation
Build and scale a high-performing team of engineers and technical leaders across AI platform and product domains
Guide product and platform decisions to improve quality
and cost for AI-powered experiences
Establish quality bars for AI systems
Guide the evolution of Ironclad Assistant as a flagship AI product while ensuring its underlying capabilities are reusable across the platform
Help the company make thoughtful technical and product tradeoffs across LLMs
structured contract understanding
and workflow integration
Turn one-off solutions into shared platform capabilities
and patterns that create leverage for other teams
Develop an effective team structure
and execution cadence that enables rapid progress without sacrificing technical excellence
How You'll Work.
Team & Collaboration
Partner with engineers on system design and technical direction, especially in ambiguous or high-leverage areas; Partner with Product, Design, Legal, Infrastructure, and other Engineering teams to translate customer needs into differentiated AI capabilities and products; cross-functional collaboration and low-ego leadership
Communication Scope
excellent cross-functional partner who can align engineering, product, and business stakeholders around a clear vision and execution plan
Process & Methodology
Define strategy, architecture, and execution for these foundational systems, Define and evolve the architecture for reusable AI capabilities used across multiple product areas, Develop an effective team structure, ownership model, and execution cadence that enables rapid progress without sacrificing technical excellence
Full Job Description
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role Ironclad is doubling down on AI to change how legal teams create, understand, and act on contracts. As Director of Intelligence Platform, you’ll lead the core AI capabilities behind our next generation of products—contract extraction and understanding, search and retrieval, agent frameworks and orchestration, and Ironclad Assistant. Your team owns the shared intelligence layer that powers every AI experience at Ironclad, enabling product teams to move faster with higher quality and consistency. You’ll define strategy, architecture, and execution for these foundational systems, then work hands-on with teams to turn them into durable product advantage: deeper contract understanding, mo
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