Fidelity

Investment Operations

Director,DigitalAssetsOperations

$103–211k Boston, Massachusetts, United States FULL TIME
The Brief

“Director, Digital Assets Operations at Fidelity. Skills: Digital Assets Operations, Program Management, Stakeholder Management, Operational Readiness. Assess and document requirements for digital investment products operational ecosystem. Provide digital subject matter expertise”

What You'll Achieve.

Accelerate product roadmap; Move from operational readiness to a scalable target state operating model; Ensure testing, readiness, and controlled releases

Industry & Context.

Investment Operations
Problems you'll solve

Exceptional analytical problem-solving skills; Synthesize complex issues; Deliver clear, actionable recommendation; Drive root cause analysis; Drive durable fixes

Eligibility Requirements

Fidelity is not providing immigration sponsorship, Criminal Histories may restrict hiring

What They're Looking For.

Must Have

10+ years of experience, Experience in investment and fund operations, Experience in asset management operations, Experience in product/portfolio operations, Experience in technology-enabled operating model change, Understanding of digital asset space, Project/program management excellence, Stakeholder management, Communication skills, Analytical problem-solving skills

Nice to Have

CAIA, CFA, MBA, Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows

What You'll Do.

Assess and document requirements for digital investment products operational ecosystem

Provide digital subject matter expertise

Accelerate product roadmap

Define target state operating model

Manage program PMO mechanisms

Coordinate daily operational readiness

Track and resolve operational issues

Align and document procedures

Lead cross-functional execution for new capabilities

Manage dependencies across teams

Assist Technology on roadmap delivery

How You'll Work.

Team & Collaboration

Interact with many groups within Fidelity; Represent business to customers and business partners; Establish and run cadence with business partners; Cascade digital asset awareness across teams

Communication Scope

Exceptional communication skills; Create executive-ready materials; Prepare concise, decision-oriented communications

Process & Methodology

End-to-end program management, Build and maintain integrated project plans, Build and maintain deliverables calendars, Build and maintain critical path timelines, RAID, Decision logs, Change control, Intake triage, KPI tracking

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