Fidelity

Investment Operations

Director,DigitalAssetsOperations

$103–211k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Digital Assets Operations at Fidelity. Skills: Digital Assets Operations, Program Management, Stakeholder Management, Operational Readiness. Assess and document requirements for digital investment products operational ecosystem. Provide digital subject matter expertise”

What You'll Achieve.

Accelerate product roadmap; Move from operational readiness to a scalable target state operating model; Ensure testing, readiness, and controlled releases

Industry & Context.

Investment Operations
Problems you'll solve

Exceptional analytical problem-solving skills; Synthesize complex issues; Deliver clear, actionable recommendation; Drive root cause analysis; Drive durable fixes

Eligibility Requirements

Fidelity is not providing immigration sponsorship, Criminal Histories may restrict hiring

What They're Looking For.

Must Have

10+ years of experience, Experience in investment and fund operations, Experience in asset management operations, Experience in product/portfolio operations, Experience in technology-enabled operating model change, Understanding of digital asset space, Project/program management excellence, Stakeholder management, Communication skills, Analytical problem-solving skills

Nice to Have

CAIA, CFA, MBA, Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows

What You'll Do.

Assess and document requirements for digital investment products operational ecosystem

Provide digital subject matter expertise

Accelerate product roadmap

Define target state operating model

Manage program PMO mechanisms

Coordinate daily operational readiness

Track and resolve operational issues

Align and document procedures

Lead cross-functional execution for new capabilities

Manage dependencies across teams

Assist Technology on roadmap delivery

How You'll Work.

Team & Collaboration

Interact with many groups within Fidelity; Represent business to customers and business partners; Establish and run cadence with business partners; Cascade digital asset awareness across teams

Communication Scope

Exceptional communication skills; Create executive-ready materials; Prepare concise, decision-oriented communications

Process & Methodology

End-to-end program management, Build and maintain integrated project plans, Build and maintain deliverables calendars, Build and maintain critical path timelines, RAID, Decision logs, Change control, Intake triage, KPI tracking

Full Job Description

## ## Job Description: **The Role** In this role you will be responsible for assessing and documenting the requirements for Fidelity’s digital investment products operational ecosystem, including cryptocurrencies and tokenized products. The areas for evaluation will include Fidelity Fund Investment Operations. You will provide critical digital subject matter expertise and context to accelerate product roadmap and target state operating model. This role is in the Digital team within Global Product Solutions (GPS). GPS is a central service team focused on intaking new product requirements from Asset Management to help expand FFIO’s capabilities and to move from operational readiness to a scalable target state operating model. The role will interact with many groups within the Fidelity organization and effectively represents the business to customers and business partners. **The Expertise and Skills You Bring** * Bachelor’s degree or equivalent. 10+ years of experience preferred. CAIA, CFA, and /or MBA is a plus. * Experience in investment and fund operations, including key processes (administration, valuation, custody, trading ops, performance, compliance) and how operating models function across asset management. * Experience in asset management operations, product/portfolio operations, or technology-enabled operating model change. * Understanding of digital asset space and ability to ramp quickly in this sector. Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows—preferred. * Project/program management excellence, including proficiency with PM tools and PMO practices. * Exceptional stakeholder management, communication, and analytical problem-solving skills—able to influence in a matrixed environment, synthesize complex issues, and deliver clear, actionable recommendation. **What You’ll Do** _Program & PMO Leadership _ * Own end-to-end program management for digital asset operations initiatives (RTB + CT

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